Very disappointed in both the performance of the stove and the customer service from Chesneys. The stove does not draw properly, it's very messy to clear the ash, the ''clear burn'' glass is... [ read more] ]
I have dad the Riva 66 fitted works ok but I am discussted and worried with the heat above the fire on the wall. You cannot actually touch the wall for the first 600mm or more above without... [ read more] ]
Been sold multi fuel burner with 5" liner when they should have sold 6" liner.
A 5 inch / 127mm liner is only suitable for a Defra exempt stove
The stove we were sold is clearly not a Defra... [ read more] ]
whatever you do don''t purchase a burley stove. we have had a new one installed and it is unusable. smokes very hard to light and goes out frequently. I''m sure there are decent stoves around... [ read more] ]
Changed Aarrow Multifuel 7 Ecoburn for Hopwood to better fit the fireplace. Aarrow fairly roared and it's only drawback was lack of log space. Hopwood is difficult to light, has somehow reduced... [ read more] ]
I had this stove insalled today to replace an old Eva stove which was most inefficeint and falling apart.
I read all the reviews and decided on the Burley Debdale due to all the recommendations... [ read more] ]
We had this fitted in 2011 it''s not been burning that great we now know the steel liner which got fitted is slowly fraying at the top we are now looking to pull it out [ read more] ]
Bought the i400 insert/cassette stove as it looked well in the show room . It suits my room and it does look well . The heat it gives out is very disappointing and does not come close to the... [ read more] ]
By Rob Shaw-hamilton on Tuesday 20th January, 2026
Purchased our stove and this is the first season used. The door has fallen off and cannot use it in its present condition.
After a month of trying to contact Vesta to get this sorted unfortunately... [ read more] ]
Take the headache out of choosing a stove. We've used our experience and trawled through hundreds of reviews to pinpoint key issues and their causes. The result is our Whatstove Buyer's Guide, which helps you select the right stove, and avoid common pitfalls before you start.
