The Bergen Nordpejs stove is made from both cast iron and steel.
Self adjusting feet.
- Height: 650mm
- Width: 545mm
- Depth: 390mm
Most Recent Review
connection of the vertical flue, and is bolted internally to the top of the inside of the stove flue outlet with a cast iron bar that goes across the flue internal outlet. How do you insert a brush into the flue without moving the Draft Diverter as the 2 x retaining bolts and nuts are almost impossible to remove as you only have access to the bottom nuts, and cannot hold the bolt heads which are on the chimney side of the Diverter cross bar?
Stove expert replied: Flue access is always recommended to be allowed above the stove even if there is access from within so an alternative point is available. A flue pipe with an access door should have been fitted at the time of installation.
Most Popular Review
closed as air cannot enter the stove without strong negative pressure. I got more heat from an open fire. I have just wasted £2000 because the extra requirements were not made clear before I bought it and the Hetas engineer was also unaware it has greater requirements than a normal 5kw stove. Even the installation instructions are unclear.
Stove expert replied: I am sure that there will be a way to make this stove work better! Contact a chimney specialist for further assistance as it is shame if you are disappointed. Otherwise contact manufacturer for help as to how to overcome this problem.
More reviews for Bergen stove (page 1 of 3)
brick broke after using it for about a month. Stovax said it wasn't covered under the warranty. I had to pay £20 to get a new one which broke after another month. They sent their engineer who couldn't see a problem but replaced the brick yet again. It has cracked down the middle two more times which results in the efficiency dropping and the glass no longer staying clean. Stovax have been patronising, rude and have refused to honour the warranty, insisting that I am at fault by throwing the wood in and running it with too much wood and too hot. None of these are true as I have a thermostat to ensure it is kept at the correct temperature. I must have a faulty model but they will not replace it - what a total waste after waiting so long to be able to afford it. Stovax should be ashamed of themselves. The 10 year warranty means absolutely nothing.
Stove expert replied: A stoves warranty does come with certain terms and conditions as with all makes and models. The liners / bricks are not covered by manufacturers as they are classed as consumable. They appear to have replaced the brick when their engineer called which I am assuming was free of charge. When they crack, have you tried fire cement to keep the parts together, this may then mean that a replacement is not required and the efficiency is not affected - worth trying as this seems an ongoing issue with this stove.
Stove expert replied: Please be careful when buying cheap wood - it is recommended that you get a moisture meter to insure that you only use wood that is dry and seasoned with a moisture content of less than 20% this will help to maintain a clear flue providing you keep the air controls partially open, have short periods of fast burn during each usage and have the chimney swept regularly.
closing the door. I''ve since ensured a good hot heart to the fire before closing the door and it''s worked great. I think that not having used the fire for quite some time I just had to get the flue well heated to get the updraught it needs. I''ve had a number of fires now and can see I was just being impatient. No stars for me, but five for the stove.
Stove expert replied: Good to get positive comments regarding how the problem has been overcome.
Stove expert replied: Please get the chimney swept, which is something that should be at least annually undertaken. If this does not resolve the problem then I am not sure what else to suggest except making sure that the internal components are installed correctly as per the manufacturers instructions. It does seem strange as this appears to be the only thing that has altered. You should be able to tell if parts move on the airwash when you operate it and a releasing graphiite spray may help if it has got stock having not been used for a while.
consuming much fuel, so long as the logs are good hardwood.
Stove expert replied: The optimum operating temperature registered on a flue thermostat is between 230 - 460 F (110 - 250C) so you are running this stove far too hot for the hour long period, this can potentially lead to distortion of the body so can't be recommended and should be avoided. Short periods of fast burn (no longer than 20mins) when a fire is established should be adequate to clean off any residues that are produced during slumbering periods.
have this issue.It''s only a few months old and don''t want to continue with this issue. I have contacted the local installers again for help.Thanks
Stove expert replied: It would appear that there is only one position for the baffle to be located if you refer to the manual, and I am unaware of other customers that have had this issue.
then takes about ten minutes to reach a temperature hot enough to start the stove fan. It then runs on remarkably little wood and can be banked up to stay in overnight if needed. The fire picture is stunning. It does require either well seasoned or kiln dried logs to ensure an easy life but a little organization is necessary with any wood burner - not so?
Stove expert replied: The manufacturer is making contact with the customer to try to resolve the problem being experienced. If the flue draw is too low (this can be tested by the installer) then a flue fan may be required and this is then an installation problem and not the stove that is at fault. The flue used is rear on this installation and ideally it should top, the gases are collecting in the 45 degree elbows and preventing them from getting away quickly hence the problem. Either change to 90 degree T or top flue recommended, customer to follow up with installer.
Stove expert replied: The fuel is one key element to ensure the stove performs to the best it can. Nice review.