Review of Bergen stove

Excellent stove .. but ..

Reg Cormack one year ago

I had the Bergen stove installed a couple of years ago and really couldn''t have been more pleased.

But decided it was time to give it a full clean out. I removed all the ceramic(?) plates to check the chimney and clean all parts. Having replaced everything following this and tried a couple of fires I find now that it is now not drawing well. As soon as the door is closed when the kindling are well alight (as I''ve always done) the fire dies down completely and only perks up if the door is reopened. I can''t think what I may have altered. The top baffle plate can be positioned hard to the back leaving a gap at front or visa versa. I''ve tried both ways. Is it possible the vent control has stuck closed? The fire was not used since last winter. If you think this could be the problem how do I get to the mechanism to free it off? I''ve checked the flue is not blocked and smoke does appear when trying to get the fire going.

Your help would be appreciated.


Stove expert replied: Please get the chimney swept, which is something that should be at least annually undertaken. If this does not resolve the problem then I am not sure what else to suggest except making sure that the internal components are installed correctly as per the manufacturers instructions. It does seem strange as this appears to be the only thing that has altered. You should be able to tell if parts move on the airwash when you operate it and a releasing graphiite spray may help if it has got stock having not been used for a while.

Overall rating:

4.5 flames

Build Quality 5 flames (avg 4.5)
Quality of finish 5 flames (avg 4.7)
Value for money 5 flames (avg 3.8)
Ease of use 5 flames (avg 3.7)
Ease of lighting 5 flames (avg 3.6)
Firebox size 5 flames (avg 4.5)
How well does the airwash work 5 flames (avg 4)
Controllability 5 flames (avg 3.4)
Handle operation 2 flames (avg 4.3)
How likely are you to buy it again? 5 flames (avg 3.7)
What is your overall satisfaction? 5 flames (avg 3.8)