Review of Bergen stove
No one told me you need a really strong draught
It is a lovely stove but only suitable for very good chimneys. The literature does not make this clear. I have lined my chimney but it still doesn't work, the fire goes out if the door is closed as air cannot enter the stove without strong negative pressure. I got more heat from an open fire. I have just wasted £2000 because the extra requirements were not made clear before I bought it and the Hetas engineer was also unaware it has greater requirements than a normal 5kw stove. Even the installation instructions are unclear.
Stove expert replied: I am sure that there will be a way to make this stove work better! Contact a chimney specialist for further assistance as it is shame if you are disappointed. Otherwise contact manufacturer for help as to how to overcome this problem.