Woodwarm Pheonix FireGem 5kw

Overall Rating:

4.5 flames

based on 11 reviews    (View rating breakdown)
Woodwarm Pheonix FireGem 5kw

The Woodwarm Pheonix FireGem 5kw provides a slim version of the FireBlaze to fit into those smaller spaces.

Can be fitted with direct air if needed.
Technical Data
  • Height: 635mm
  • Width: 552mm
  • Depth: 302mm
  • Flue Diameter: 125mm
  • Fuel: Wood
  • Nominal Heat Output: 5kW
  • Efficiency: 84.3%

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Review Ratings Breakdown

Build Quality 4.5 flames
Quality of finish 5 flames
Value for money 4.5 flames
Ease of use 4.5 flames
Ease of lighting 5 flames
Firebox size 4.5 flames
How well does the airwash work 5 flames
Controllability 5 flames
Handle operation 4.5 flames
How likely are you to buy it again? 4 flames
What is your overall satisfaction? 4 flames

Most Recent Review

  • Wow…it’s great!

    Gina Green 9 months ago

    Woodwarm Pheonix Firebright Eco Inset model 108E. After reading lots of reviews I bought this stove and so far, I just love it! Very easy to light, incredibly controllable and stayed clean
    so far. Haven’t needed to use glove to open door and doesn’t need ashes removed very often but when it does, it’s very easy. Got it 2 or 3 months ago but used it every night for last month. I can’t stop saying how wonderful it is…just hope I’m not speaking too soon!
    Overall rating:

    5 flames

Most Popular Review

  • A great multifuel stove made in UK

    7 years ago

    I've had this fitted since March 2016 and it's a great stove, all the better for being made in Devon UK. Glass stays lovely and clean, easy open door and its a great looking stove. Suitable
    for 12mm thick hearth and DEFRA approved.For burning coal just open the bottom grill/riddle to let in air from the bottom, and retain the two internal plates at each side, these help keep the coals in place. If burning logs remove the plates and close the grill.Woodwarm also sell a rear flue adapter if you don't want the flue coming out of the top.Stove is so easy to use, with easily adjustable primary and secondary air adjustments. Its a joy to use.
    Overall rating:

    5 flames

More reviews for Woodwarm Pheonix FireGem 5kw (page 1 of 2)

  • Woodwarm phoenix firegem 106E

    Chris Barlow 2 years ago

    Woodwarm phoenix firegem 106E. Brilliant stove. Had one week so far. Easy to light, vent controls stay cool and control air flow well. When shut down, stove stays burning all night, I''ve
    just been adding fuel in the morning and opening vents up and with in tens minutes its burning well again. Rooms tends to be about 22°c when we get up. Stove handle never gets hotter than warm. So easy to open without gloves. Got a couple of stoves fans on it to keep air circulating. If anything it heats the room up to much, have to have vents on there lowest settings but that makes wood last longer. I live in a 3 bed semi detached house. Its warms the house through out. The living room with the stove tends to be about 25°c to 28°c depending on vent settings. This is with kitchen and stairs doors open. This is in early april and Lowest overnight temp has been 1°c Build quality appears excellent. Doors shuts and opens easily and is tight fitting. The glass stays very clean. It can blacken up when slumbering overnight but this all disappears the next morning when fuel added and vents opened a little. Logs fit in easily through a large door and its nice to see the fire through the large viewing glass In the last week, its been continually burning for 4 days without issue. Would buy again, well worth the premium you pay for a woodwarm stove.
    Overall rating:

    5 flames

  • Riddle grate problems

    Marie Goddard 3 years ago

    We gave had our phoenix firegem for 4 months and the riddle grate had already wrapped badly to the point you can''t close grates shut for log burning even though we've had controls set low.
    Anybody else had this issue

    Stove expert replied: It would appear that the stove has become too hot, (it has been working at a higher than recommended temperature). This could be a flue draw problem which should be investigated further to prevent further damage.

    Overall rating:

    3.5 flames

  • Good stove, but not sure about multifuel - because of riddler

    Geoff Thomas 5 years ago

    Well, it''s a very well made stove and great for burning wood. The only reservation I have is that the riddler is not suitable for solid fuel. That''s because it''s one of those consisting
    of rotating bars which open when you turn the lever. If a bit of fuel gets stuck between the bars when you open them you cannot close the bars again. I am convinced that a multifuel stove should have the traditional rotating riddler, to avoid this problem.
    Overall rating:

    4.5 flames

  • Great looking, great engineering, but annoying noises during Use

    Richard Groome 6 years ago

    Opted for this contemporary looking stove as it looks greats and felt well built. Easy to light, controllable air flow / air wash. Very soon after lighting this stove, it began making annoying
    expansion noises until it was up to a static temperature e.g. 200 C and then as the stove cooled it again made noises, tings and pings. Once we were tuned into these noises it became very annoying. We've had experience of a Dovre 250 MF and that made no noises in comparison. Our very helpful shop / fitter replaced with a 2nd one and although the noises were less they were still there. This is not a cheap stove and I expected better. Excellent customer service from our local shop / fitter and we swapped for a 3 rd time to another make / model - a HETA 45 Inspire, which apart from the odd noise is silent in comparison.
    Overall rating:

    4 flames

  • Impressive

    Keith Richardson 6 years ago

    Had the Firegem 5kw fitted 4 weeks ago. Researched a few other stoves but this is so simple to use and the airwash system works perfectly. Wanted a stove with large glass for watching the flames
    - this fits the bill.The best thing we''ve found is the controllability - as easy as controlling a gas fire! This was one of the first Woodwarm stoves the installer had put in. He''s already put another up working in his shop as he too was that impressed. Not the cheapest but worth the extra expense.
    Overall rating:

    5 flames

  • Blanking plug fallen out

    Don Stenhouse 6 years ago

    I''ve had 2 Phoenix FireGem kw fitted since February 2017 and I have had the same problem with both of them the blanking plugs falling out of the back of the fire.The rest of the fire I cant

    Stove expert replied: Strange to have two stoves with same problem, are these kept in by twisting and locking in place or just with sealant?

    Overall rating:

    4 flames

  • Another great Woodwarm buy for us, money well spent

    Glen Miller 6 years ago

    We are loving our new 5kw Firegem. It's the second woodwarm stove that we have owned. We had a Fireview 6kw installed at out last house (see my other review) and it was a magnificent piece of
    engineering that would heat the whole house. Although our firegem is not quite as much of a roaring beast as the fireview, possibly due to having a smaller 5 inch flue and different airwash routing (underside feed instead of side), it is still a beautiful bit of kit. It lights and heats up very quickly just using paper and kindling and is very responsive. Its large window at the front gives a great view of the splendor contained within and the handle is much easier to use that than the Fireview and never gets too hot to handle. I'm unable to compare it to other branded burners, since having my first Woodwarm and not wanting to choose another brand due to being so impressed with the design, build quality and service. We have a factory fitted double heat shield installed at the rear which is very effective at redirecting heat and reduces the gap from the rear of the stove to the wall to approx. 4 inches, the outer most metal shield only gets touch warm. We have our stove with a log store below and sprayed in honeyglow brown instead of the usual metallic black, and combined with the modern design it really stands out and forms a main feature of the room. I'm very happy that I decided to go for another Woodwarm and as other owners will agree that once you've had a Woodwarm, you will never look elsewhere. They may not be the cheapest but you get what you pay for and it's totally worth the extra.

    Stove expert replied: Great comments.

    Overall rating:

    5 flames

  • Brilliant Stove

    Nick Crabbe 6 years ago

    Bought this and had it fitted 18 months ago. Prior to this stove we had a Stovax Stockton 5 and I can say without hesitation that the Woodwarm is like a Bentley whereas the Stovax is like a
    Kia (no disrespect meant to Kia owners). The Woodwarm is so easy to light, it gets up to temperature so much more quickly and really kicks out the heat. Above all though the glass is always spotless, we've never had to clean it, whereas the Stovax always sooted up every 3-4 fires and that was burning good dry timber and having it drawing to keep the supposed air wash system operating. I'll never buy a Stovax again. My very strong advice is spend the extra cash and get a Woodwarm. I'm a bit of a pedantic person and quite particular but I just can't fault the Woodwarm, it's just brilliant. I promise you will not be disappointed.

    Stove expert replied: Great feedback for the Woodwarm stove

    Overall rating:

    5 flames

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