Woodwarm Pheonix FireGem 5kw

4.5 flames

The Woodwarm Pheonix FireGem 5kw provides a slim version of the FireBlaze to fit into those smaller spaces.

• Height: 635mm
• Width: 552mm
• Depth: 302mm

More reviews for Woodwarm Pheonix FireGem 5kw

• Good stove, but not sure about multifuel - because of riddler

  Geoff Thomas 2 years ago

  Well, it''s a very well made stove and great for burning wood. The only reservation I have is that the riddler is not suitable for solid fuel.That''s because it''s one of those consisting of
  rotating bars which open when you turn the lever. If a bit of fuel gets stuck between the bars when you open them you cannot close the bars again. I am convinced that a multifuel stove should have the traditional rotating riddler, to avoid this problem.
  ...[ read more ]
  Overall rating:

  4.5 flames

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  • 83 This is helpful 54 This is unhelpful

• Great looking, great engineering, but annoying noises during Use

  Richard Groome 3 years ago

  Opted for this contemporary looking stove as it looks greats and felt well built. Easy to light, controllable air flow / air wash. Very soon after lighting this stove, it began making annoying expansion noises until it was up to a static temperature e.g. 200 C and then as the stove cooled it again made noises, tings and pings. Once we were tuned into these noises it became very annoying. We've had experience of a Dovre 250 MF and that made no noises in comparison. Our very helpful shop / fitter replaced with a 2nd one and although the noises were less they were still there. This is not a cheap stove and I expected better. Excellent customer service from our local shop / fitter and we swapped for a 3 rd time to another make / model - a HETA 45 Inspire, which apart from the odd noise is silent in comparison.
  Overall rating:

  4 flames

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  • 109 This is helpful 107 This is unhelpful

• Impressive

  Keith Richardson 3 years ago

  Had the Firegem 5kw fitted 4 weeks ago. Researched a few other stoves but this is so simple to use and the airwash system works perfectly. Wanted a stove with large glass for watching the flames
  - this fits the bill.The best thing we''ve found is the controllability - as easy as controlling a gas fire! This was one of the first Woodwarm stoves the installer had put in. He''s already put another up working in his shop as he too was that impressed. Not the cheapest but worth the extra expense.
  ...[ read more ]
  Overall rating:

  5 flames

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  • 137 This is helpful 99 This is unhelpful

• Blanking plug fallen out

  Don Stenhouse 3 years ago

  I''ve had 2 Phoenix FireGem kw fitted since February 2017 and I have had the same problem with both of them the blanking plugs falling out of the back of the fire. The rest of the fire I cant fault.

  Stove expert replied: Strange to have two stoves with same problem, are these kept in by twisting and locking in place or just with sealant?

  Overall rating:

  4 flames

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  • 130 This is helpful 123 This is unhelpful

• Another great Woodwarm buy for us, money well spent

  Glen Miller 3 years ago

  We are loving our new 5kw Firegem. It's the second woodwarm stove that we have owned. We had a Fireview 6kw installed at out last house (see my other review) and it was a magnificent piece of
  engineering that would heat the whole house. Although our firegem is not quite as much of a roaring beast as the fireview, possibly due to having a smaller 5 inch flue and different airwash routing (underside feed instead of side), it is still a beautiful bit of kit. It lights and heats up very quickly just using paper and kindling and is very responsive. Its large window at the front gives a great view of the splendor contained within and the handle is much easier to use that than the Fireview and never gets too hot to handle. I'm unable to compare it to other branded burners, since having my first Woodwarm and not wanting to choose another brand due to being so impressed with the design, build quality and service. We have a factory fitted double heat shield installed at the rear which is very effective at redirecting heat and reduces the gap from the rear of the stove to the wall to approx. 4 inches, the outer most metal shield only gets touch warm. We have our stove with a log store below and sprayed in honeyglow brown instead of the usual metallic black, and combined with the modern design it really stands out and forms a main feature of the room. I'm very happy that I decided to go for another Woodwarm and as other owners will agree that once you've had a Woodwarm, you will never look elsewhere. They may not be the cheapest but you get what you pay for and it's totally worth the extra.
  ...[ read more ]

  Stove expert replied: Great comments.

  Overall rating:

  5 flames

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  • 119 This is helpful 111 This is unhelpful

• Brilliant Stove

  Nick Crabbe 3 years ago

  Bought this and had it fitted 18 months ago. Prior to this stove we had a Stovax Stockton 5 and I can say without hesitation that the Woodwarm is like a Bentley whereas the Stovax is like a
  Kia (no disrespect meant to Kia owners). The Woodwarm is so easy to light, it gets up to temperature so much more quickly and really kicks out the heat. Above all though the glass is always spotless, we've never had to clean it, whereas the Stovax always sooted up every 3-4 fires and that was burning good dry timber and having it drawing to keep the supposed air wash system operating. I'll never buy a Stovax again. My very strong advice is spend the extra cash and get a Woodwarm. I'm a bit of a pedantic person and quite particular but I just can't fault the Woodwarm, it's just brilliant. I promise you will not be disappointed.
  ...[ read more ]

  Stove expert replied: Great feedback for the Woodwarm stove

  Overall rating:

  5 flames

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  • 134 This is helpful 124 This is unhelpful

• A great multifuel stove made in UK

  4 years ago

  I've had this fitted since March 2016 and it's a great stove, all the better for being made in Devon UK. Glass stays lovely and clean, easy open door and its a great looking stove. Suitable for 12mm thick hearth and DEFRA approved. For burning coal just open the bottom grill/riddle to let in air from the bottom, and retain the two internal plates at each side, these help keep the coals in place. If burning logs remove the plates and close the grill. Woodwarm also sell a rear flue adapter if you don't want the flue coming out of the top. Stove is so easy to use, with easily adjustable primary and secondary air adjustments. Its a joy to use.
  Overall rating:

  5 flames

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  • 218 This is helpful 162 This is unhelpful