Parkray Aspect 4 stove
The Parkray Aspect 4 is a compact 5kW woodburner.
- Height: 515mm
- Width: 400mm
- Depth: 360mm
- Flue Diameter: 125mm
- Nominal Heat Output: 4.9kW
- Efficiency: 85.9%
Most Recent Review
it to burn in a normal manner is nlgh on impossible .The fire is easy to light but it seems to pull a constant draught , push the control in to shut down the flow seems to do nothing, till you push it in and it then goes into complete shut down mode, trying to find the couple of millimetres that allow to burn as good as our clear view stove is frustratingly difficult. I contacted the company and was told it would take several minutes to achieve normality, this does not happen, this is causing me a lot of grief as my wife who enjoys a warm room is always saying ˜can you mend the fire, it's nearly out" I feel we are burning excessive amounts of wood because of this situation, I don't think anyone will come and experience this from the company, so I am asking what I can do, yours in anticipation ,Mike Sherwin. Nottingham .
Stove expert replied: Are you sure that it is the stove and not the flue draught that is causing the problem. The controls on the stove do take a few minutes to have an effect and getting a steady rate of burn should be achievable by moving the sir controls fractionally. If the flue draught is excessive a damper may assist you to get back control. Was a flue draught reading taken at the time of installation? This stove has a restriction on the air control to prevent it from being fully closed so your comment on it's nearly out is surprising. Are you using wood only and is it dry and seasoned with a moisture content of less than 20%? What size logs are you using, ideally not more than 4" diam. Further investigation is recommended to ascertain the flue draught.
Most Popular Review
Stove expert replied: Nice comments.
More reviews for Parkray Aspect 4 stove
gorgeous and we are totally in love with it cosmetically. But whilst it heats the whole downstairs of the house wonderfully (and as the chimney breast runs through the middle of the house it actually heats the upstairs landing as well which is an added bonus) we have noticed that the paint is already coming off in a few places and a few days ago the stove was leaking smoke from the top corner of one of the doors. We haven''t used it since whilst we wait for the company who installed it to check it over. But was wondering if anyone else has had similar problems? Thanks
Stove expert replied: Was this smoke only coming out when first lighting the unit, if so I would suggest leaving the door slightly ajar until the chimney has warmed and this should help to lift the gases out of the firebox more effectively. If this occurred, when you had an established fire, then a down draught may be the cause and should be investigated fully. Have you an airbrick in the room? Have you an anti down draught cowl fitted? Is the flue system lined? What height is the flue system? Is the property surrounded by trees or other buildings? Your installer should be able to assist you further with this by undertaking a flue draw test to ascertain if the draw matches what is recommended by the manufacturer.
accused me of either wiping the stove with a damp cloth or having a damp house! This manufacturer will judge your complaint without even examining the stove. They have also said I have voided the warranty due to one of the above reasons. It seems my retailer have had this problem with other Hunter stoves recently. I can't recommend buying a Hunter stove. They will assume you have done something wrong, with no proof whatsoever and you will end up with a rust bucket for your £1000. Will be taking this further.
Stove expert replied: Once the paint has cured (usually after the first few firings) it forms a hard durable surface unless it has not adhered to the metal of the stove, Normally this can be easily remedied by a light sanding and cleaning of the area and re-spraying it (again the curing process will need to occur on the new paint surfaces) Manufacturers normally require the serial number of the stove to follow up any warranty claim such as this..
, we can see that the ash residue is minimal which is just what we needed. Cottage guest feedback is great too.
confirmed they have paint problems on both products, but have no technical service or engineers to rectify .They have replaced the doors and expect the end user to remove stove from housing remove all internal glass and bricks lay stove on back for screw access, refit door, glass and stove and get new Hetas certificate for £100worst customer service ever.
Stove expert replied: Hunter allow £100 per stove when disconnection and re-connection is required under their warranty scheme. It is unfortunate that the two stoves purchased have shown similar faults that require disconnection / reconnection to allow for the doors to be changed over. Hunter Stoves confirm that they do not have technical engineers on the road that can undertake this.