Review of Parkray Aspect 4 stove
Aspect four
After a year of having this stove professionally installed, chimney swept and stainless lined, I have come to the conclusion that there is a fault with the air control system, trying to get it to burn in a normal manner is nlgh on impossible .The fire is easy to light but it seems to pull a constant draught , push the control in to shut down the flow seems to do nothing, till you push it in and it then goes into complete shut down mode, trying to find the couple of millimetres that allow to burn as good as our clear view stove is frustratingly difficult. I contacted the company and was told it would take several minutes to achieve normality, this does not happen, this is causing me a lot of grief as my wife who enjoys a warm room is always saying ˜can you mend the fire, it's nearly out" I feel we are burning excessive amounts of wood because of this situation, I don't think anyone will come and experience this from the company, so I am asking what I can do, yours in anticipation ,Mike Sherwin. Nottingham .
Stove expert replied: Are you sure that it is the stove and not the flue draught that is causing the problem. The controls on the stove do take a few minutes to have an effect and getting a steady rate of burn should be achievable by moving the sir controls fractionally. If the flue draught is excessive a damper may assist you to get back control. Was a flue draught reading taken at the time of installation? This stove has a restriction on the air control to prevent it from being fully closed so your comment on it's nearly out is surprising. Are you using wood only and is it dry and seasoned with a moisture content of less than 20%? What size logs are you using, ideally not more than 4" diam. Further investigation is recommended to ascertain the flue draught.