The Salisbury

3.5 flames

The Salisbury is a very plain and simple and suits a wide variety of interiors. The Salisbury is available in 5 models - The Salisbury 4, Salisbury 5, Salisbury 5 log store, Salisbury 6 and Salisbury 8.

More reviews for The Salisbury (page 1 of 2)

• Salisbury 4

  James Gilbert 5 months ago

  Installed the Salisbury 4 autumn 2020 and it''s been amazing. Recommended by shop in Chichester due to its build and engineering quality and the higher comparative price paid was worth it. 1
  lever operation is great. Only wish our chimney was big enough to fit the 5kw. Would buy again.
  ...[ read more ]
  Overall rating:

  5 flames

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• Adequate stove .

  Tricia Cox 5 months ago

  After searching for a new stove just over a year ago, ours was 7 years old and brilliant! Someone said that newer stoves are more efficient. After advice I chose Salisbury 5, as others have
  said, the handle has come off a few times,...poor mechanism, it''s so stiff it takes ages to fasten. It''s also temperamental, any damp weather it takes ages to light and keep alight. Once it''s got going it''s fine, too much hard work...quality not good compared with our old stove!
  ...[ read more ]
  Overall rating:

  2.5 flames

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• Salisbury 5

  Kevin Horton 4 years ago

  We purchased this stove because we already own a Chesneys stove that''s around eight years old and is brilliant. Unfortunately this is not the case for Chesnys stoves now. Only fitted in 2021
  The bottom brick is now crumbling. The handle came off mid use which is secured by a grub screw. The info plate at the rear of the stove also became detached and had to be removed. I have to wonder what the stove will be like after a few years of wear. Needless to say customer service warranties didn''t seem to think it was an issue
  ...[ read more ]
  Overall rating:

  3 flames

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  • 219 This is helpful 157 This is unhelpful

• Almost Perfect

  John Walker 4 years ago

  Love my Salisbury 5. It''s designed so that most of the heat is drawn to the front, which is what we asked for. Unfortunately the glass isn''t quite able to handle it and before too long it
  starts to mist up in a way that can''t be cleaned. Consequently I''ve had to buy a new glass plate every 1-2 years.
  ...[ read more ]

  Stove expert replied: Usually glass 'misting' is due to the fuel being burnt, some smokeless fuels have a sulphur content that leaves marks on the glass when burnt.

  Overall rating:

  4 flames

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  • 218 This is helpful 161 This is unhelpful

• Poor handle mechanism on a great woodburner

  Suki Fane 5 years ago

  We had one season with this great woodburner before the handle seized up and we were unable to use it at all. Chesneys advised us on what to do BUT it was impossible as the handle grub screw
  had fused into the body and the whole attachment had to be cut out of the bodywork, fixed, and welded back in, a piece put over the hole, and repainted. It is now working wonderfully again thanks to our woodburner fitter. No thanks to Chesneys who simply say that since it is out of warranty they won't pay the £114 for all the hard work to put it right. Beware a badly constructed handle mechanism.
  ...[ read more ]

  Stove expert replied: Try graphite powder / spray on movable parts to prevent future seizing, especially important when the fire is not in operation during the summer months.

  Overall rating:

  3.5 flames

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  • 252 This is helpful 159 This is unhelpful

• Love it!

  Helen Thompson 6 years ago

  We have had our Chesney Salisbury 5 for just over 2 years now, and I loved it when we first got it and I still love it. It is so easy to light and control and it looks great. What is not to
  love? Like many people on this review site, we agonised a bit over which stove to get; reviews were never 100% positive. The salesman in our local shop was very enthusiastic about the Chesney, which perversely put us off. We scoured the reviews, toured the county woodburning stoves stockists, finally went back to our local shop and decided on some other stove that I can't recall. The salesman again took us up the shop to take a final look at the Chesney, which he had fired up in the shop, and we were sold: we were just ready at that point to see what a great stove it was. We've certainly not regretted the decision. I do tend to light it when it's not that cold just because I can and because I love that orange glow.
  ...[ read more ]
  Overall rating:

  5 flames

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  • 291 This is helpful 227 This is unhelpful

• Salisbury 5

  Frank Pogorzelec 7 years ago

  Have had my stove for 2 seasons now but have increasing "expansion" noise problems which is there all the time,no matter the temperature.Had it serviced 2 months ago,engineer said nothing wrong
  !!! The noise lessens substantially when the door is open.Any help would be very much appreciated.
  ...[ read more ]

  Stove expert replied: Expansion noise is not common but nevertheless annoying. Are you certain that it is the stove that is the cause and not the flue system? Have you made the supplier aware? Ratings reflect this issue.

  Overall rating:

  3 flames

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• Very Pleased

  Dan Hailes 7 years ago

  Fitted 2 weeks ago and used every evening since. Really pleased we chose the Salisbury 5 over what is a massive choice of 5kw stoves on the market. Was drawn to the Salisbury by its looks and
  clean lines, but dismissed it because it isn't British made, it's actually made in Bulgaria. I found this out by contacting Chesney's direct. Initially we were convinced we should buy a British made stove but after visiting many showrooms and doing a lot of internet research we came back to the Salisbury 5. Why, because it just looks so right. It is very sturdily built and is incredibly heavy! The handle is a work of art and the one simple air flow control makes using the stove a doddle. A couple of tiny gripes. The glass door does need a clean after each burn, not a lot, just a wipe with damp kitchen paper dipped in ash. For some reason the top right hand side of the glass always gets a bit sooty. We have only burnt kiln dried ash and birch so it's not to do with moisture content. Also after a full evening session when opening the door ash tends to accumulate on the door stove rope and falls onto the hearth. Not a biggy at all really. Other than these two niggles the Salisbury 5 is superb. Highly recommended.
  ...[ read more ]

  Stove expert replied: A good solid stove that is well rated.

  Overall rating:

  4.5 flames

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• Looks Great but it Doeesn''t Work without filling the house with fumes

  SIMON GREEN 8 years ago

  Had this stove fitted in August but on refueling the smoke spills out of the fire and fills the house. Have changed to kiln dried wood, changed cowl and increased the height of the flue with
  no improvement. Now too worried to use the stove because of the fumes. Installer is perplexed and Chesney say there is no problem with the stove. Anybody else suffering the same issue???
  ...[ read more ]

  Stove expert replied: Have you an airbrick or room ventilator fitted? Does the flue draw match the requirements of the manufacturer? Is there another chimney in the property? This is likely to be a installation / flue problem so would recommend further investigation. Make sure that you have a carbon monoxide alarm fitted. There is usually a reason why the flue gases are not lifting away from the firebox, not enough air in the room, not enough draw in the flue. Another chimney in the property is stronger that the one being used which is giving a negative pressure preventing the gases from rising quickly when the door is open. If nothing is found to be at fault, a flue fan may be the best way forward, there are several options on the market.

  Overall rating:

  2 flames

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