The Salisbury
The Salisbury is a very plain and simple and suits a wide variety of interiors. The Salisbury is available in 5 models - The Salisbury 4, Salisbury 5, Salisbury 5 log store, Salisbury 6 and Salisbury 8.
Most Recent Review
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Salisbury 5
Have had my stove for 2 seasons now but have increasing "expansion" noise problems which is there all the time,no matter the temperature.Had it serviced 2 months ago,engineer said nothing wrong... [ read more ]
Stove expert replied: Expansion noise is not common but nevertheless annoying. Are you certain that it is the stove that is the cause and not the flue system? Have you made the supplier aware? Ratings reflect this issue.
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Most Popular Review
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Far better now
Following my first review of this stove, I hope the following update to our user experiences will be of help to potential purchasers.When the top baffle fire brick broke and collapsed onto the... [ read more ]
More reviews for The Salisbury
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Very Pleased
Fitted 2 weeks ago and used every evening since. Really pleased we chose the Salisbury 5 over what is a massive choice of 5kw stoves on the market. Was drawn to the Salisbury by its looks and... [ read more ]
Stove expert replied: A good solid stove that is well rated.
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- 6 This is helpful 5 This is unhelpful
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Looks Great but it Doeesn''t Work without filling the house with fumes
Had this stove fitted in August but on refueling the smoke spills out of the fire and fills the house. Have changed to kiln dried wood, changed cowl and increased the height of the flue with... [ read more ]
Stove expert replied: Have you an airbrick or room ventilator fitted? Does the flue draw match the requirements of the manufacturer? Is there another chimney in the property? This is likely to be a installation / flue problem so would recommend further investigation. Make sure that you have a carbon monoxide alarm fitted. There is usually a reason why the flue gases are not lifting away from the firebox, not enough air in the room, not enough draw in the flue. Another chimney in the property is stronger that the one being used which is giving a negative pressure preventing the gases from rising quickly when the door is open. If nothing is found to be at fault, a flue fan may be the best way forward, there are several options on the market.
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Regrets
Having bought a number of log burners the Salisbury is proving one of my regrettable buys. Problems with the damper , it seems to expand when hot and gets jerky, the removal of ashes and having... [ read more ]
Stove expert replied: Do check that the wood being burnt has a moisture content of less than 20% and keep the air controls open so that the glass can stay clean. Perhaps the damper arm / hole location gets too tight when hot and a slight modification could improve this operation, further investigation is recommended. All stoves will require ash removal - you do not say what the actual problem is with this on the Salisbury stove!
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- 140 This is helpful 124 This is unhelpful
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Great purchase
I did my research as well and in the end you just need to make your decision, glad I went for the Salisbury. I don't understand the few negative comments here, maybe to do with your installation... [ read more ]
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- 149 This is helpful 138 This is unhelpful
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Really happy with our Salisbury
I'm a chronic worrier about big purchases, so you can imagine the sleepless nights I've had choosing a stove for our new house, especially since it's something my wife and I have been hankering... [ read more ]
Stove expert replied: Pleased to hear your are happy with the stove and the quality, design and operation are what is said on the literature. Now enjoy and relax!
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- 175 This is helpful 137 This is unhelpful
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Great Stove
I nearly didn't purchase this stove purely down to the reviews on here but thankfully I made the right purchase and I'm very happy with the Salisbury 5kw and feel the need to defend it. I have... [ read more ]
Stove expert replied: Do take note that operating a stove at this temperature is not recommended, short periods of fast burn (20 mins max) is recommended as prolonged periods of high temperatures (that exceed normal usage) will expose internal components to higher temperatures than normal and can lead to distortion or a shortening of their life. The curing of the paint should not require the high temperature burn as stated in this review.
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- 185 This is helpful 154 This is unhelpful
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Classy Woodburner
We have a Hunter Hawk 4kw stove in our kitchen. We wanted to progress from an open fire in our lounge to a new wood burner and after much research chose and purchased a Salisbury 5 wood burner... [ read more ]
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- 189 This is helpful 147 This is unhelpful
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Poor performance
I only bought our Chesney Salisbury because we were so impressed by the sales team who assured us of the quality and performance of these stoves. They installed it and the installation cost almost as much as the stove itself. This is our 7th wood burning stove over 25 years, so we know how a good fire should perform and I am very sorry to say that this stove under-performs very significantly. I find I am using more wood than I did with my previous fire which was more than double the size! The glass door fogs up unless the slide is kept well open. The lack of an ash pan is a serious oversight as the mess this fire makes is quite amazing. The push in and out slide adjusting control is jerky in operation and is hence very difficult to regulate. All in all, I would love to install another stove but having spent close on £1,900 for the stove and installation, I simply don't have enough money left to burn!!!!... [ read more ]
