Review of The Salisbury

Poor handle mechanism on a great woodburner

Suki Fane 2 years ago

We had one season with this great woodburner before the handle seized up and we were unable to use it at all. Chesneys advised us on what to do BUT it was impossible as the handle grub screw had fused into the body and the whole attachment had to be cut out of the bodywork, fixed, and welded back in, a piece put over the hole, and repainted. It is now working wonderfully again thanks to our woodburner fitter. No thanks to Chesneys who simply say that since it is out of warranty they won't pay the £114 for all the hard work to put it right. Beware a badly constructed handle mechanism.

Stove expert replied: Try graphite powder / spray on movable parts to prevent future seizing, especially important when the fire is not in operation during the summer months.

Overall rating:

3.5 flames

Build Quality 2 flames (avg 4)
Quality of finish 5 flames (avg 4.3)
Value for money 3 flames (avg 3.1)
Ease of use 5 flames (avg 3.9)
Ease of lighting 5 flames (avg 4.4)
Firebox size 4 flames (avg 3.5)
How well does the airwash work 5 flames (avg 3.9)
Controllability 4 flames (avg 4)
Handle operation 1 flames (avg 2.4)
How likely are you to buy it again? 3 flames (avg 2.6)
What is your overall satisfaction? 2 flames (avg 3.3)