Review of The Salisbury

Looks Great but it Doeesn''t Work without filling the house with fumes

SIMON GREEN 6 years ago

Had this stove fitted in August but on refueling the smoke spills out of the fire and fills the house. Have changed to kiln dried wood, changed cowl and increased the height of the flue with no improvement. Now too worried to use the stove because of the fumes. Installer is perplexed and Chesney say there is no problem with the stove. Anybody else suffering the same issue???

Stove expert replied: Have you an airbrick or room ventilator fitted? Does the flue draw match the requirements of the manufacturer? Is there another chimney in the property? This is likely to be a installation / flue problem so would recommend further investigation. Make sure that you have a carbon monoxide alarm fitted. There is usually a reason why the flue gases are not lifting away from the firebox, not enough air in the room, not enough draw in the flue. Another chimney in the property is stronger that the one being used which is giving a negative pressure preventing the gases from rising quickly when the door is open. If nothing is found to be at fault, a flue fan may be the best way forward, there are several options on the market.

Overall rating:

2 flames

Build Quality 1 flames (avg 4)
Quality of finish 3 flames (avg 4.3)
Value for money 1 flames (avg 3.1)
Ease of use 1 flames (avg 3.9)
Ease of lighting 3 flames (avg 4.4)
Firebox size 4 flames (avg 3.5)
How well does the airwash work 4 flames (avg 3.9)
Controllability 4 flames (avg 4)
Handle operation 1 flames (avg 2.4)
How likely are you to buy it again? 1 flames (avg 2.6)
What is your overall satisfaction? 1 flames (avg 3.3)