Firefox 5 stove

More reviews for Firefox 5 stove (page 1 of 8)

• Love these stoves.But!

  Andrew McIntyre last month

  We have two of these stoves, the first one for about 5 years. today whilst I was poking the logs I''d just lit, there was a loud ''clank'', I didn''t know where it came from at first till my... [ read more ]

  Stove expert replied: The hot plate that is used to blank off the flue outlet that is not being used, can come off over time, sometimes due to damp / moisture coming down the flue system, corrosion due to damp moist fuels being used and sometimes not having been installed correctly initially or where the fire cement has dried out that was used to hold it in place. Replacement parts are available but in this instance it appears you are able to overcome this.

  Overall rating:

  4.5 flames

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  • 1 comment
  • 9 This is helpful 5 This is unhelpful

• Baffled by a problem with my classic 5

  Mike Boyle 3 months ago

  Can anyone helpHad my fire 2 years no issue or no problems then one day tried to open the door as the handle just kept going round and round so could not open it. Ordered a new complete handle... [ read more ]

  Stove expert replied: This seems very strange, the locking mechanism should prevent it from turning round completely unless something has happened with the door opening. When tightly fitted the handle and lock should only turn enough to open the door. Sorry I do not have any specific advice to give regarding this problem.

  Overall rating:

  3.5 flames

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  • 1 comment
  • 25 This is helpful 33 This is unhelpful

• FIRE BAR PROBLEM

  KATHARINE DONNELLY 4 months ago

  MY FIRE BAR AT FRONT OF STOVE THAT KEEPS COAL IN HAS SUDDENLY STOPPED FITTING INTO THE SLOTS IT GOES INTO ANY IDEAS WHYALSO THE HANDLE YOU USE TO SHAKE COALS AND ASHES IS STUCK SOLID CANNOT... [ read more ]

  Stove expert replied: Has the bar become distorted which is preventing it locating in the stove? When you clean the stove out can you see any small pieces of fuel or distortion to the grate system which is preventing it from moving. Does the stove operate with a steady flame picture or is it burning vigorously? If it is burning hard the flue draw may be excessive and a damper or stabilizer may be required to gain better control. Smokeless fuels can be used on the stove but not household coal, if you have been burning coal then this may have caused some distortion to the internal parts that are giving the problems that are being described.

  Overall rating:

  4 flames

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  • 0 comments
  • 19 This is helpful 18 This is unhelpful

• Firefox 5 Enamel

  Catherine C.senger@sussex.ac.uk 6 months ago

  We've bought a dark brown enamel version of the Firefox 5 about 3/4 years ago and it's still going strong. We use it quite a lot and at times had it on for days on end. Admittedly the enamel... [ read more ]

  Stove expert replied: The wood conversion kit should be something that you can undertake, it will mean removing the grate system and slotting in a wood tray. Have you checked the seals as this can lead to the stove being less controllable and then lead to overheating and hence cracking of the stove casing.

  Overall rating:

  4 flames

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  • 0 comments
  • 22 This is helpful 41 This is unhelpful

• Crack on top plate.

  Liam Rabbitte one year ago

  Does this stove have a five year warranty. I am in Ireland. It''s a great stove but not happy the top has a Crack I got stove on 2/9/14

  Stove expert replied: These stoves come with a 12 months warranty so is no longer covered by the warranty I'm afraid. I would not recommend continued use of this stove now.

  Overall rating:

  4.5 flames

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  • 3 comments
  • 73 This is helpful 62 This is unhelpful

• Excellent value, quick lighting!

  one year ago

  Have had the Firefox 5 for just over a year now & it always surprises me how quickly it lights & gets up to temp! Opening size can be tight for decent chunks of timber but that's a minor issue... [ read more ]

  Stove expert replied: Is the stove the Defra Approved model as if so there is a restriction on the top air control that prevents it from shutting fully and will mean that it burns faster than a standard model. If the flue draw is excessive and greater than the manufacturers suggested amount then a flue damper or flue stabilizer can be added, this will give better control over the stove draw which will allow the heat to stay in the stove longer rather than being sucked out of the firebox quickly. Your installer should be able to test to see if this is the case.

  Overall rating:

  4 flames

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  • 0 comments
  • 99 This is helpful 92 This is unhelpful

• Firefox 5.1 Cleanburn

  one year ago

  We had this stove fitted 2 years ago, we burn both coal and wood on it. Throws out some really good heat and warms the rooms up very well. It looks good but I have to say I''m disappointed with... [ read more ]

  Stove expert replied: Spares are freely available so I am surprised that you have experienced difficulties. Warranties will replace faulty parts but do not normally cover their fitting, this is quite a standard practise. Do make sure that you operate the stove at the correct temperature - perhaps a stove thermometer would be advisable to prevent similar from happening again.

  Overall rating:

  3.5 flames

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  • 0 comments
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• Great wee stove but need advice

  one year ago

  Hi we had our stove fitted in our new house earlier this year, the guy who fitted it has used fire proof boarding around it and has used a spray stone paint on this to finish. We've had him... [ read more ]

  Stove expert replied: High temperature paint will need to be used and ideally a clearance of at least 150mm either side and 300mm at the top should be allowed - possible stove paint would be an idea.

  Overall rating:

  5 flames

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  • 1 comment
  • 110 This is helpful 89 This is unhelpful

• Ok

  one year ago

  The burn in my stove is viscous and I cant really shut it down. To combat this I've just stuck a piece of fire rope in the clean burn tucked into the top. That's really helped and made it really... [ read more ]

  Stove expert replied: If your Firefox is the CB (Defra Approved) version then the air control has a restriction on it to prevent it from fully closing. This is rrequired to enable the stove to comply to the smoke control regulations. If the stove is not a clean burn model and it is busy at all times (may be worse in windy conditions) then a damper or stabilizer on the flue should help to get better control. Do get the liner checked as the next door neighbour should not be able to smell your stove when burning, this should be looked into as a matter of urgency as the gases that are produced when being operated are poisonous.

  Overall rating:

  4 flames

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  • 0 comments
  • 107 This is helpful 77 This is unhelpful

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