Not impressed
Coleen Scargill 10 years ago
my log burner had been fitted by esse with iron screws, my glass cracked..............no replacement offered or in stock at esse when I needed it..
I received new glass at cost to me of £48 with instructions informing me of the correct screws to be used. Contact with esse to get correct screws..................YES THEY WANTED ME TO PAY FOR THESE!
| Build Quality |
3 flames | (avg 4.2) |
| Quality of finish |
3 flames | (avg 4.5) |
| Value for money |
1 flames | (avg 4) |
| Ease of use |
2 flames | (avg 4.3) |
| Ease of lighting |
2 flames | (avg 3.7) |
| Firebox size |
not yet rated | (avg 3.3) |
| How well does the airwash work |
2 flames | (avg 4) |
| Controllability |
3 flames | (avg 3.8) |
| Handle operation |
2 flames | (avg 3.8) |
| How likely are you to buy it again? |
1 flames | (avg 3.7) |
| What is your overall satisfaction? |
1 flames | (avg 3.7) |