Aarrow i-Series ISC-5F
- Height: 450mm
- Width: 405mm
- Depth: 351mm
- Flue Diameter: 125mm
- Fuel: Multifuel
- Nominal Heat Output: 5kW
Most Recent Review
to clean and gives out more than enough heat for our living room and the hall and stairs - we have to leave the door open or the room gets really hot!
Stove expert replied: Good review
Most Popular Review
all evening. What are we doing wrong. it was fitted by a chimney/flue specialist company (but not stove company). could they have got it wrong I wonder. it looks so attractive but just does not work for us
Stove expert replied: If the stove has been installed without any infill to the back and sides then the heat generated will be lost here, this should be checked as per the installation manual page 10.
More reviews for Aarrow i-Series ISC-5F
installer is registered and has been back several times, the stove flue is lined and back filled and a flue damper added as recommended in the first instance by the manufacturer. I have no issue with the shop and installer they have been excellent but the manufacturer just quotes lab testing but admit the heat is low as not the 6kw quoted. The air intake levers are also difficult to use and to see, I have to open the door to operate them. I have an Eco burn stove in another room which is great so I bought this one with confidence as it was from the same manufacturer. I have given up now and my retailer is replacing it free of charge for a different model.
Stove expert replied: This stove model was used when this range was first brought out and hasn’t been used for circa 4 years since becoming i400s/i400/i400t . The stove is a convection stove so will perform differently to the Ecoburn which gives radiant heat only. The stove is now rated at 4.9kw nominal output which comes from the CE test results which follows a set of BS test regulations, it has to be done on a 6” liner at the optimum flue height of 4.5m running at 12pa. If this is not supplied in this installation then the output may vary and the flue may be affected by weather conditions which will impact on the output accordingly. As you have another working flue in the property this can also affect how a stove performs in this flue system and should be checked as replacing it may not give you the results that you may expect.
cowl, again no improvement. So disappointed I am going to remove it and fit a free standing stove.
Stove expert replied: No Hetas installation has been recorded at this address and no contact has been made with the manufacturer.