Aarrow Signature 5 DEFRA Stove

Overall Rating:

1.5 flames

based on 2 reviews    (View rating breakdown)
Aarrow Signature 5 DEFRA Stove
Technical Data
  • Height: 353mm
  • Width: 405mm
  • Depth: 372mm
  • Flue Diameter: 125mm
  • Fuel: Multifuel
  • Nominal Heat Output: 5kW
  • Efficiency: 80.3%

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Review Ratings Breakdown

Build Quality 1 flames
Quality of finish 1.5 flames
Value for money 1.5 flames
Ease of use 2 flames
Ease of lighting 3.5 flames
Firebox size 1.5 flames
How well does the airwash work 2 flames
Controllability 2 flames
Handle operation 1 flames
How likely are you to buy it again? 1 flames
What is your overall satisfaction? 1.5 flames

Most Recent Review

  • Glorified radiator

    Kevin Malloy 8 years ago

    The fire is no more than a glorified radiator. Fine during the summer months but during the winter the only way to get a heat is to run the fire with the door open and sit in front of it. Had
    my fire 5 years now and this will be the 3rd throat plate I will have to purchase and the 3rd curved glass at a cost of £90+ plus nearly £40 to have it delivered!! The glass keeps cracking because of the heat.Can't recommend this stove. It would be cheaper to buy a £10 fan heater.

    Stove expert replied: You may have a problem with the flue draw on this installation which is preventing the heat generated from being able to radiate into the room. Internal components fail quickly if the stove is exposed to higher than normal working temperatures and as you have already had 2 throat plates in 5 years does seem a little excessive, what with cracking the glass twice as well the stove may be over fired. If the flue draw is excessive (you installer can test for this) the heat gets sucked out of the firebox and up the chimney before it can heat the metal of the stove, are you able to shut the stove right down to a slumber mode? Are you using lots of fuel for little heat? Does the glass get a smoky film over it? Problems reported about stoves are not always down to the stove and often down to the installation / flue. I would suggest getting this checked as permanent damage can be done to the stove if an over-drawing flue is found to be the cause.

    Overall rating:

    1.5 flames

Most Popular Review

  • Bad Design

    Richard Fleming 8 years ago

    We've had this stove for 2.5 years and have already required a new throat plate. The flow has been checked by our HETAS installer and is within the recommended limits. I believe the fault is
    due to the engagement of the throat plate in the stove, as soon as this is slightly distorted the plate drops down in the stove and becomes further distorted making it not possible to re-engage. Compared to other DEFRA stoves I've had experience with the air draw on trickle doesn't give as slow consistent burn. This may be due to it being a multifuel? I would look at other options from other manufacturers when we finally have the funds to replace this stove. Customer service from Arada has been OK, we've had the stove replaced once at their cost and a new throat plate, but they say that we are over firing the stove. A stove should be designed for its intended purpose, they get hot, we never over fire, its not an efficient way of getting heat into the room. Generally disappointed.

    Stove expert replied: A stove can over fire when the flue draw is excessive (a flue draw taken today can be different to another day), if the stove performs differently in different weather conditions then a damper or flue stabilizer will help to correct this. Subjecting a stove to higher than normal working temperatures can lead to premature failure of internal components and can also distort the main body so correction of this is very important before further damage occurs.

    Overall rating:

    2 flames