Review of Aarrow i-Series ISC-5F

no heat

Quirk 7 years ago

We have had this lovely looking stove for 12 months now and have still not managed to get any heat from it, we are even able to touch the front without burning ourselves when it has been lit all evening. What are we doing wrong. it was fitted by a chimney/flue specialist company (but not stove company). could they have got it wrong I wonder. it looks so attractive but just does not work for us

Stove expert replied: If the stove has been installed without any infill to the back and sides then the heat generated will be lost here, this should be checked as per the installation manual page 10.

Overall rating:

1.5 flames

Build Quality 4 flames (avg 3.6)
Quality of finish 4 flames (avg 4.2)
Value for money 1.5 flames (avg 2.1)
Ease of use 1 flames (avg 2.8)
Ease of lighting 0.5 flames (avg 3.1)
Firebox size not yet rated (avg 2.6)
How well does the airwash work not yet rated (avg 2.6)
Controllability 1 flames (avg 2.8)
Handle operation 5 flames (avg 3.4)
How likely are you to buy it again? 0.5 flames (avg 1.5)
What is your overall satisfaction? 1.5 flames (avg 1.7)