Ekol Clarity 12 low

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Most Recent Review

• Ekol clarity 12 low

  James Swift 6 years ago

  There are some good features about this fire. The size is good, it looks nice but the quality of the internal components are very poor. I have had my fire 3 years now, after 12 months the baffle
  plate completely split in two. And the fire bricks don't seem to last long. After phoning the company I was told that the baffle plate and fire bricks are not covered under warranty. So I had to buy a new one costing around £80. My second baffle plate is warped and twisted but just holding together. So it won't be long before I need a new one. I have friends with different fires longer than 5 years and they have never had to change any of these components. So overall not brilliant.
  ...[ read more ]

  Stove expert replied: The internal parts on stoves are not covered under warranty so this is not unusual. If the baffle plate is failing quickly, it may be due to the stove being overfired and care should be taken to insure that this is not the case. A stove thermometer will indicate the correct working temperature which is an inexpensive addition that will help to elongate the life of your stove.

  Overall rating:

  3.5 flames

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Most Popular Review

• Fitting the Ekol Clartity 12kW Multifuel

  Jason Mather 9 years ago

  I've just had the Ekol Clarity 12kW multifuel stove fitted in my property, this stove is just pure quality, I would recommend the Ekol Stoves to friends and family this is how impressed I was
  with this stove. Also the company that sold me the stove were really helpful, they are from Wareham.
  ...[ read more ]
  Overall rating:

  5 flames

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  • 328 This is helpful 253 This is unhelpful