Review of ACR Neo 3C
Poor Quality Glass - Cracked In Under 12 Months
Having gone to get it ready for winter and the first chimney sweep, the internal glass has completely snapped in half and the other side is showing heir line cracks. Unfortunately glass in not under the warranty even after the product not being 12 months old. I am in shock and I was asked if I had damaged it. For such an expensive fire I would not expect the glass to fail, this is costing me over £100 to fix and was advised to claim on house insurance! I would advise but one with just the door glass panel, as I think this is a fault.