WhatStove?

Review of Woodwarm Pheonix FireGem 5kw

Love it so much but....

Andy Lennon 3 months ago

Everything that''s great about this has already been said. Heats up quick easy to light etc etc. I really love mine for all those reasons but I have problems when I refuel. Smoke escapes every time I open the door. Wood has to be all but burnt away before adding to it and if I leave it too long, new wood might not take, even with all the vents open. If I don''t supervise it at yhis point it can leak smoke or when it does eventually ignite it goes with a thump and I notice it blows the rope seal out of the flue at the bottom. Any advice would be greatly appreciated. Thanks

Overall rating:

5 flames

Build Quality 5 flames (avg 4.5)
Quality of finish 5 flames (avg 4.8)
Value for money 5 flames (avg 4.6)
Ease of use 5 flames (avg 4.7)
Ease of lighting 5 flames (avg 4.9)
Firebox size 5 flames (avg 4.8)
How well does the airwash work 5 flames (avg 4.8)
Controllability 5 flames (avg 4.8)
Handle operation 5 flames (avg 4.8)
How likely are you to buy it again? 4 flames (avg 4)
What is your overall satisfaction? 4 flames (avg 4.2)