WhatStove?

Review of Waterford Stanley Oisin stove

Avoid Waterford Stanley

WILLIAM BRADLEY 5 years ago

Just about to rip out a Waterford Stanley Range Cooker. Hasnt been lit more than 25 times. Parts have burned through. Smoke everywhere. Cannot get anyone to take a look! After sales service is non existent. Complete waste of (a lot of ) money!

Stove expert replied: Have you been back to the supplier? Was this installed by a Hetas Engineer who is another point of contact regarding problems experienced. You have not indicated the age of the appliance. If the stove has been overdrawing then parts can fail prematurely. A smoking flue requires further investigation and is not the fault of the stove but down to the installation. I would suggest finding a Hetas Engineer who would survey the installation before removing it which seems a drastic step unless all other avenues have been exhausted.

Overall rating:

5 flames

Build Quality 5 flames (avg 3.9)
Quality of finish 5 flames (avg 4.1)
Value for money 5 flames (avg 4)
Ease of use 5 flames (avg 4.5)
Ease of lighting 5 flames (avg 4.3)
Firebox size 5 flames (avg 2.8)
How well does the airwash work 5 flames (avg 2.8)
Controllability 5 flames (avg 4.1)
Handle operation 5 flames (avg 4.5)
How likely are you to buy it again? 5 flames (avg 3.3)
What is your overall satisfaction? 5 flames (avg 3.5)