Villager Chelsea Duo stove

4 flames

• Height: 495mm
• Width: 457mm
• Depth: 334mm

More reviews for Villager Chelsea Duo stove (page 1 of 2)

• Great but might be imporved

  Pete Moody 6 years ago

  While the burner works well and as designed, whenever I open the doors, ash caught in the ridge above the rope falls onto the floor. Perhaps an angle or a bevel above the rope seal would prevent this. Also the grate riddling bar often detaches from the grate slats causing the bar to sit on top of the ash tray.
  Overall rating:

  4 flames

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  • 219 This is helpful 171 This is unhelpful

• VILLAGER

  DaveLomas 7 years ago

  I would like to comment that this time last year I received the worst ever customer service I've experienced regarding my faulty woodburner. Every unbelievable excuse under the sun was made to deny that I had a faulty woodburner. Even down to the depth of my ash bed. First of all they said I had too little ash followed by Imhad too much. I measured it in the end. I had an overdraw problem which results in the fire roaring and whistling like a furnace. It was obvious the problem was I considered to be a faulty airwash which would not shut off. Defeated and exhausted after banging my head against a brick wall, I had to resort to welding the airwash SHUT. I was informed that this modification would invalidate the guarantee. I would like to add that I have another Villager in another room and have had no problem with it - that was why I went for another one.

  Stove expert replied: This problem may have been corrected, so control would be regained of the stove, with the addition of a flue damper or stabilizer.

  Overall rating:

  2 flames

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  • 239 This is helpful 141 This is unhelpful

• chelsea duo

  Hel Til 7 years ago

  Happy with this stove. heats up quickly, burns well and easy to control. Lightweight construction.
  Overall rating:

  3.5 flames

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  • 195 This is helpful 167 This is unhelpful

• stove glass

  Michael Lyons 8 years ago

  Overall very satisfied apart from regular cracking of glass and replacement costs

  Stove expert replied: If the glass has cracked more than once it may be due to over tightening of the fixings, unusual to happen more than once unless the glass gets knocked when refuelling etc.

  Overall rating:

  4 flames

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  • 223 This is helpful 151 This is unhelpful

• Cosy

  Mrs Celia Wigginton 8 years ago

  We have had this fire for over 12 years. Cannot beat this type of fire. Room gets really warm and cosy in the winter. Regular renewal of gaskets and ropes, apart from renewing bricks only twice
  , there is hardly any maintenance needed.
  ...[ read more ]
  Overall rating:

  4.5 flames

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  • 185 This is helpful 173 This is unhelpful

• Chelsea Duo with fitted back boiler

  Keith Lydon 8 years ago

  Installed in July 2010 and have had a few problems since but the service dept have been excellent. Boiler works very well providing water for 3 radiators. Air wash system not so good and control of the various vent sliders is very hit and miss. Not impressed. Generally stove performs well.
  Overall rating:

  4 flames

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  • 230 This is helpful 165 This is unhelpful

• Excellent after-sales from Arada

  Mike Gibbs 8 years ago

  We've had our stove for quite a few years now and we have had maintenance to do. Arada have provided a brilliant service supplying us with spares. Jacki Annette has, in particular, been very
  helpfull.
  ...[ read more ]
  Overall rating:

  4.5 flames

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  • 214 This is helpful 192 This is unhelpful

• home fire

  Mrs Smith 8 years ago

  Only problems are in time the little doors need seals & webbing edging replaced & stuck on with special stick stuff

  Stove expert replied: All stoves will require routine maintenance and seals and gaskets should be checked annually to insure they are still doing what they should which is insuring the correct conditions for effective and efficient combustion.

  Overall rating:

  3.5 flames

  • Be the first to comment
  • 195 This is helpful 195 This is unhelpful

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