Villager Chelsea Duo stove

More reviews for Villager Chelsea Duo stove (page 1 of 2)

• Great but might be imporved

  Pete Moody 3 years ago

  While the burner works well and as designed, whenever I open the doors, ash caught in the ridge above the rope falls onto the floor. Perhaps an angle or a bevel above the rope seal would prevent... [ read more ]

  Overall rating:

  4 flames

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  • 138 This is helpful 106 This is unhelpful

• VILLAGER

  DaveLomas 4 years ago

  Every unbelievable excuse under the sun was made to deny that I had a faulty woodburner. Even down to the depth of my ash bed. First of all they said I had too little ash followed by Imhad too... [ read more ]

  Stove expert replied: This problem may have been corrected, so control would be regained of the stove, with the addition of a flue damper or stabilizer.

  Overall rating:

  2 flames

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  • 162 This is helpful 95 This is unhelpful

• chelsea duo

  Hel Til 4 years ago

  Happy with this stove. heats up quickly, burns well and easy to control. Lightweight construction.

  Overall rating:

  3.5 flames

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  • 122 This is helpful 106 This is unhelpful

• stove glass

  Michael Lyons 4 years ago

  Overall very satisfied apart from regular cracking of glass and replacement costs

  Stove expert replied: If the glass has cracked more than once it may be due to over tightening of the fixings, unusual to happen more than once unless the glass gets knocked when refuelling etc.

  Overall rating:

  4 flames

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  • 147 This is helpful 110 This is unhelpful

• Cosy

  Mrs Celia Wigginton 5 years ago

  We have had this fire for over 12 years. Cannot beat this type of fire. Room gets really warm and cosy in the winter. Regular renewal of gaskets and ropes, apart from renewing bricks only twice... [ read more ]

  Overall rating:

  4.5 flames

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  • 108 This is helpful 112 This is unhelpful

• Chelsea Duo with fitted back boiler

  Keith Lydon 5 years ago

  Installed in July 2010 and have had a few problems since but the service dept have been excellent. Boiler works very well providing water for 3 radiators. Air wash system not so good and control... [ read more ]

  Overall rating:

  4 flames

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  • 140 This is helpful 118 This is unhelpful

• Excellent after-sales from Arada

  Mike Gibbs 5 years ago

  We've had our stove for quite a few years now and we have had maintenance to do. Arada have provided a brilliant service supplying us with spares. Jacki Annette has, in particular, been very... [ read more ]

  Overall rating:

  4.5 flames

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  • 127 This is helpful 112 This is unhelpful

• home fire

  Mrs Smith 5 years ago

  Only problems are in time the little doors need seals & webbing edging replaced & stuck on with special stick stuff

  Stove expert replied: All stoves will require routine maintenance and seals and gaskets should be checked annually to insure they are still doing what they should which is insuring the correct conditions for effective and efficient combustion.

  Overall rating:

  3.5 flames

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  • 0 comments
  • 123 This is helpful 139 This is unhelpful

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