Review of Vermont Castings Intrepid 2 Multi fuel stove

finding service engineer impossible!r

Linda 9 years ago

Our stove needs spare parts/service/repair to damper and air inlet and we can find no engineers in Notts/Derbys/Leics that are able to do this. Several retailers sell Vermont but it appears their engineers are only competent to install - not to repair!

Any help gratefully received.

Stove expert replied: Contact Hetas as they have a list of Engineers who will undertake maintenance.

Overall rating:

3 flames

Build Quality 4 flames (avg 4.3)
Quality of finish 4 flames (avg 4.4)
Value for money 3 flames (avg 3.7)
Ease of use 4 flames (avg 3.9)
Ease of lighting 4 flames (avg 4)
Firebox size 4 flames (avg 4.2)
How well does the airwash work 3 flames (avg 3.8)
Controllability 3 flames (avg 3.8)
Handle operation 1 flames (avg 3.8)
How likely are you to buy it again? 1 flames (avg 3.5)
What is your overall satisfaction? 2 flames (avg 3.8)