Review of The Flatford 6kw
Hope they've sorted out the glitches since I purchased mine
I bought this on the recommendation of an extremely reputable local supplier/fitter because I needed a stove that would fit in a small space. I've had it for just over two years and can only echo the criticisms made about the firebricks, door-rope and so on. I gather from some of the more recent reviews that these problems may have been attended to, but on the basis of my experience I wouldn't buy from this manufacturer again. Customer service was pretty poor, too: when two consecutive sets of firebricks shattered shortly after the stove was fitted, Chesney denied that this had ever happened to any other customer!
- 155 You and 130 others