WhatStove?

Review of Stovax Stockton 7 Inset Convector stove

Stockton 7 - Don't buy

Paul Peters 9 years ago

I have had this stove for about 5 years now. I have tried everything to get to get it to work like other stoves I have seen working.

I have made sure the chimney it set up correctly and spent £1000 of a liner even though I was told it was not really needed.

I have had the chimney cleaned and a number of stove specialists check it out, each who tell me something different.

My wood is very well seasoned. Some kept indoors and dry for well over a year.

I have refitted the glass robe and door rope 3 times and done it well I have to say.

Stovax are poor when it comes to customer support. Even though I have been a 'nice guy'.

The stove continues to eat up logs, there is minimal air control and the glass always gets browned up unless I have the stove on full burn.

Therefore, this stove is very poor value, the manufacture delivers poor service as do their outlets I have found.

Stove expert replied: Have you an airbrick in the room? Perhaps there is not enough draw !! What height is the chimney and was the liner insulated to keep the gases warm?

Overall rating:

1.5 flames

Build Quality 1 flames (avg 4)
Quality of finish 2 flames (avg 3.9)
Value for money 1 flames (avg 3.5)
Ease of use 3 flames (avg 3.5)
Ease of lighting 1 flames (avg 4)
Firebox size 2 flames (avg 3.6)
How well does the airwash work 1 flames (avg 3.6)
Controllability 1 flames (avg 3.3)
Handle operation 1 flames (avg 3.4)
How likely are you to buy it again? 1 flames (avg 2.9)
What is your overall satisfaction? 1 flames (avg 3.3)