WhatStove?

Review of Stovax Stockton 5 stove

Poor design.

Paul Elvey 12 years ago

Be aware that Stovax are very unlikely to honour the guarantee. I had awful problems with them, firstly they did not respond to e-mails, eventualy they told me to take my problems to the installer, even though my complaint was with the fundamental design of the unit. A very disappointing company with a poor product.

Stove expert replied: If you are having problems with a stove the first port of call should be with your supplier as this is who you have the contract with. The warranty given by manufacturers may not cover the issues that you have experienced as no details have been provided.

Overall rating:

2 flames

Build Quality 3 flames (avg 3.9)
Quality of finish 5 flames (avg 4.1)
Value for money 1 flames (avg 3.5)
Ease of use 1 flames (avg 3.7)
Ease of lighting 4 flames (avg 3.9)
Firebox size 1 flames (avg 3.3)
How well does the airwash work 2 flames (avg 3.1)
Controllability 3 flames (avg 3.2)
Handle operation 3 flames (avg 3.2)
How likely are you to buy it again? 1 flames (avg 3.1)
What is your overall satisfaction? 1 flames (avg 3.4)