WhatStove?

Review of Stockton 8 Insert Convector stove

Still cold!

Mike Benton 11 years ago

I purchased this 8kw stove on 2nd August to heat a room size 700 long x 330 wide x 250 high and was told that it will be more than adequate, 5kw is recommended. Installed on 17th October by a HETAS installer.

My first experience was lack of heat in room, not covecting, decided to leave doors open and made a big difference, but could smell fumes. The back of the fire box was getting very hot and heating up the outside chimney wall. The Installer came back on 12th November and decided to insulate the back, sides and top of fire box, also fit a larger flue pipe into the chimney. The chimney has a strong pull and is of brick construction.

This did not make any difference to convected heat, although the fire box was getting very hot and has now cracked the granite surround in 3 places. I decided to leave the doors open again and this heats the room up a treat, but again smelling fumes.

This problem has now been referred back to Stovax by the supplier and the installer, I wait for their response!

Stove expert replied: Having to have the installer back to insulate round the appliance is worrying as this should have been undertaken when the installation was first made!

Overall rating:

2.5 flames

Build Quality 1 flames (avg 3.6)
Quality of finish 5 flames (avg 4.4)
Value for money 1 flames (avg 2.8)
Ease of use 5 flames (avg 4)
Ease of lighting 5 flames (avg 4.2)
Firebox size 4 flames (avg 4)
How well does the airwash work 1 flames (avg 2.8)
Controllability 1 flames (avg 3.2)
Handle operation 3 flames (avg 3.2)
How likely are you to buy it again? 1 flames (avg 2.4)
What is your overall satisfaction? 2 flames (avg 3)