Review of Scan Andersen 4-5 stove
The stove itself is great ; effficient and easy to operate.However I am now up to my third replacement glass in six years. The problem occurs when using solid , smokeless fuel ( Homefire) as used by the supplier, resulting in the glass developing a crystalline appearance originating at the glass bottom gradually spreading upwards. Scananderson replaced the first glass free of charge and second with a 50% discount. This now is showing the same problem after just two months useage. ( Jan/Feb 2017). There is no problem when burning logs. I use the same solid fuel for another stove from another manufacturer with no problem at all. Has anyone else had a similar problem?
Stove expert replied: If the spiders web appearance gradually creeps over the glass then this is down to the stove not being operated at a fast enough rate of burn, not enough air is passing through it to remove the gases produced and so they stay in the firebox and cause a chemical reaction that shows on the glass. Short periods of fast burn will prevent this. The other stove may have a better flue draw hence it has not had the same fault develop. Homefire Ovals are fine for closed appliances but other Homefire fuels are not suited so do check that the one you are using is correct.