Review of Parkray Consort 9
I grow up with a parkray so in my new house when the oil central heating packed up I new straight away that I wanted to convert the house to parkray what a mistakewhere do I start! the ash pan is far to small, it does not fit in the hole so ash falls through the grate & goes everywhere you can't clean it out properly as there's a big lip in the way you can't get the tool on the ash pan as it does not fit in the gap the fire bed is far to shallow the thermostat is pointless as it just over rides what you do anyway and let's it's self go out over all a really badly designed stove give me my old 20 year old parkray anyday of the week, the ash can fitted property you could clean it out as there wasn't a lip around the bottom I could go on I want to take it out and replace it but looking around they all seem to be the same badly designed things with no thought given to the end user
Stove expert replied: Very disappointing feedback. Always research a stove prior to purchase to insure that it provides the features that are required. Modern stoves will be different to their predecessors due to on-going development and research that manufacturers continually undertake. Changes made are to enhance their products for ease of use and in this case it appears not to have fulfilled this customers requirements. No evidence that Parkray have been contacted regarding the ash handle that should be covered under warranty if it does not fit.