Review of Morso s10-40

Love it But. :/

Sandra James one year ago

Fell in love with the Morso S10. It's modern. I love the large window, the positive opening and closing of the door. A quality thicker than some ash tray. But 2 weeks in and the door handle went from a soft positive closing to being very stiff and got stiffer on each opening/closing. Within 2 days the screw head broke off the handle. The shop where it was purchased organised a replacement, their fitted came out and fitted the new screw to the handle and within days the same thing happened again..... 3 lit fires later it got very tight and then the same again. Any suggestions? I've googled and found this has happen to others. The shop has mentioned maybe it was lifted into place incorrectly but it was lifted from the bottom and not by the handle (I was present) it did arrive in bubble wrap as it was a display model. I just wish to enjoy my burner but the shine is slowly being taken off it with fear of opening and closing it and it snapping again.

Stove expert replied: Try using a graphite lubricant on the mechanism as this allows for ease of movement. Do make sure that wood is dry and seasoned with a moisture content of less that 20% and give the stove short periods of fast burn during any period of use. This allows for any tar deposits to be burnt off that can adhere to movable parts and cause them to become stiff. Rather a disappointment for this well known brand that is normally known for its quality.

Overall rating:

4 flames

Build Quality 5 flames (avg 3.7)
Quality of finish 5 flames (avg 4.1)
Value for money 3 flames (avg 3.3)
Ease of use 5 flames (avg 3.2)
Ease of lighting 4 flames (avg 3.4)
Firebox size 3 flames (avg 3.6)
How well does the airwash work 4 flames (avg 3.7)
Controllability 4 flames (avg 3.2)
Handle operation 3 flames (avg 3.4)
How likely are you to buy it again? 3 flames (avg 3.3)
What is your overall satisfaction? 3 flames (avg 3.3)