WhatStove?

Review of Morso s10-40

Broken glass Morso S1040 Stove

Barry Hirst 6 years ago

I bought this Stove about 4 years ago and it has been superb. However when we returned from vacation last year we found that a large corner of the glass front had broke away. When we returned to the shop they told us that the glass front was not covered under the 10 year guarantee. After further enquiries we discovered that a replacement glass would cost more than £600. I don't understand why the glass is not considered to be part of the stove.

Stove expert replied: It is part of the stove but classed as consumable and therefore not covered by the warranty as is the case with other manufacturers. You may be able to claim on the house insurance as this is a fixture in the property.

Overall rating:

2 flames

Build Quality 3 flames (avg 3.7)
Quality of finish 3 flames (avg 4.1)
Value for money 3 flames (avg 3.3)
Ease of use 1 flames (avg 3.2)
Ease of lighting 1 flames (avg 3.4)
Firebox size 1 flames (avg 3.6)
How well does the airwash work 3 flames (avg 3.7)
Controllability 2 flames (avg 3.2)
Handle operation 1 flames (avg 3.4)
How likely are you to buy it again? 3 flames (avg 3.3)
What is your overall satisfaction? 3 flames (avg 3.3)