Review of Jetmaster 18i inset stove

Fantastic purchase

2 years ago

We are so pleased to have invested in this Jetmaster inset stove. It was chosen to minimise the disruption to an existing fire opening in a 1910 house and has fulfilled the requirement perfectly. The 4.9kW is ideal for the high-ceilinged room. It lights easily and is fully controllable when burning. It is extremely well made and looks fantastic.

Unfortunately, we had great problems with the original installer and, despite giving them a second chance, the stove had to be reinstalled correctly. During this process, although there was absolutely no fault with the product and certainly no liability for the problems, Jetmaster were incredibly helpful and supportive - their customer service is second to none. I would recommend them highly.

Stove expert replied: Great comments. Good to hear stove in and working well giving good heat and much pleasure.

Overall rating:

5 flames

Build Quality 5 flames (avg 4.5)
Quality of finish 5 flames (avg 4.7)
Value for money 5 flames (avg 4.2)
Ease of use 5 flames (avg 4.5)
Ease of lighting 5 flames (avg 4.5)
Firebox size 5 flames (avg 4)
How well does the airwash work 4 flames (avg 4.2)
Controllability 5 flames (avg 4.3)
Handle operation 5 flames (avg 4.3)
How likely are you to buy it again? 5 flames (avg 4.6)
What is your overall satisfaction? 5 flames (avg 4.4)