WhatStove?

Review of Hunter Herald Inset 7

very disappointing

Perfectcousin 12 years ago

Very disappointing output with wood and smokeless fuels. The only way to get any heat is to burn coal and suffer the consequences. By the consequences I mean replacing the interior parts. I have mine two and a half years and am on my 3rd baffle plate, second set of side pieces and my second grate. the internal bricks also need to be completely replaced. I look on it now as the same as servicing or replacing parts in your car of oil burner....If I want heat I have to be prepared to replace the parts. Burn logs and it's only nice to look at but no heat at all. It was properly installed by a reputable fireplace company.

Stove expert replied: It was properly installed by a reputable fireplace company. This may be the main reason why you are so disappointed with the output that this stove produces - not the fault of the stove!

Overall rating:

2.5 flames

Build Quality 3 flames (avg 3.8)
Quality of finish 4 flames (avg 4)
Value for money 2 flames (avg 2.6)
Ease of use 4 flames (avg 3.8)
Ease of lighting 4 flames (avg 3.6)
Firebox size 2 flames (avg 3.2)
How well does the airwash work 1 flames (avg 2.6)
Controllability 3 flames (avg 3)
Handle operation 4 flames (avg 3.6)
How likely are you to buy it again? 1 flames (avg 2.2)
What is your overall satisfaction? 2 flames (avg 2.4)