Review of Hunter Herald Inset 7

very disappointing

Perfectcousin 8 years ago

Very disappointing output with wood and smokeless fuels. The only way to get any heat is to burn coal and suffer the consequences. By the consequences I mean replacing the interior parts. I have mine two and a half years and am on my 3rd baffle plate, second set of side pieces and my second grate. the internal bricks also need to be completely replaced. I look on it now as the same as servicing or replacing parts in your car of oil burner....If I want heat I have to be prepared to replace the parts. Burn logs and it's only nice to look at but no heat at all. It was properly installed by a reputable fireplace company.

Stove expert replied: It was properly installed by a reputable fireplace company. This may be the main reason why you are so disappointed with the output that this stove produces - not the fault of the stove!

Overall rating:

2.5 flames

Build Quality 3 flames (avg 3.8)
Quality of finish 4 flames (avg 4)
Value for money 2 flames (avg 2.6)
Ease of use 4 flames (avg 3.8)
Ease of lighting 4 flames (avg 3.6)
Firebox size 2 flames (avg 3.2)
How well does the airwash work 1 flames (avg 2.6)
Controllability 3 flames (avg 3)
Handle operation 4 flames (avg 3.6)
How likely are you to buy it again? 1 flames (avg 2.2)
What is your overall satisfaction? 2 flames (avg 2.4)