WhatStove?

Review of hunter Herald 5 slimline stove

Very poor quality

Caroline Clarke 3 years ago

We bought our first hunter 5 slimline stove in 2013 and it was so good that after we moved house we decided to have the same again, unfortunately the new stove is not the same.

The new stove took at least a week of burning to get rid of that new just painted fumey smell, within weeks the paint started to flake and has even rubbed off the door handle, this stove does not shut down to a slow burn like our previous one and after just one winter it looks like a cheap bit of tat. When we can afford to replace this stove it will not be for another Hunter model.

Stove expert replied: As this is a new stove site the reason that the stove does not shut down may be down to the flue draw being excessive and this needs further investigation, if this is the case then the stove is not at fault. As you have had a problem with the paint soon after purchase, did you go back to the supplier for comment from Hunter under warranty?

Overall rating:

1.5 flames

Build Quality 1 flames (avg 3.9)
Quality of finish 1 flames (avg 4)
Value for money 1 flames (avg 3.7)
Ease of use 2 flames (avg 3.9)
Ease of lighting 3 flames (avg 4.3)
Firebox size 4 flames (avg 3.6)
How well does the airwash work 2 flames (avg 4.2)
Controllability 1 flames (avg 3.8)
Handle operation 1 flames (avg 3.8)
How likely are you to buy it again? 1 flames (avg 3.5)
What is your overall satisfaction? 1 flames (avg 3.6)