WhatStove?

Review of Franco Belge Belfort stove

Positive review but require help

Stewart Gould 2 years ago

I bought a Franco Belge Belfort gas stove about 14 years ago and have been extremely happy with it. The smaller stove fitted into my small fireplace like a dream and its definitely my wife and I''s favorite purchase since buying our house 15 years ago. It''s very warm and cosy and for a smaller stove gives out the right amount of heat for our needs. We love it.

That said I have an ongoing issue that is irritating but not pulling my hair out over it. Hopefully the stove expert can shed some light?

After about 4 years of trouble free service I decided to get a service/routine maintenance. Since that time I have been getting a fault every year where the stove just cuts out when you least expect/want it to. I have changed the thermocouple 3 times as this seems to be the diagnosis from the engineers who have been called out.

I still get this problem to this day and was wondering if this is a common issue with an explanation on how to fix as it has a habit of cutting out when I least want it to. Any help or advice much appreciated

Thanks

Stove expert replied: Gas Safe Engineers will need to undertake the annual servicing and the thermocouples are the parts that normally require replacing as they deteriorate through wear. If the stove is cutting out, even after replacement, it could be due to the safety cut out being activated and the reason for this needs further investigation. It could possibly be due to the flue gases not getting away from the stove fast enough, possible cause down draught but gas stove are not something I have a great knowledge of.

Overall rating:

4.5 flames

Build Quality 5 flames (avg 4.2)
Quality of finish 5 flames (avg 4.1)
Value for money 5 flames (avg 3.9)
Ease of use 5 flames (avg 4)
Ease of lighting 5 flames (avg 4)
Firebox size 4 flames (avg 3.8)
How well does the airwash work 3 flames (avg 3.4)
Controllability 5 flames (avg 3.9)
Handle operation 5 flames (avg 3.7)
How likely are you to buy it again? 5 flames (avg 3.8)
What is your overall satisfaction? 4 flames (avg 3.9)