WhatStove?

Review of Fireline FP5 stove

Don''t bother wanted £3000

Ian Shorthose 3 months ago

Hi after problems with the installer Walsall fireplaces who sadly fitted my stove with a damaged rope seal and gave me all the excuses under the sun I contacted Charlton and genderick the manufacturer of the stove. They were quite helpful but sadly my stove was fitted with a different rope seal to the original one that came from the manufacturer even though it was under the seven-year warranty and I offered to pay. I feel extremely disappointed that nearly £3,000 later and only 2 months owning my stove it seems to be fitted with a generic rope seal. I must confess they did this as a good world gesture but I feel I have wasted nearly 3,000 pound on a stove that could have been fitted with a genuine seal I even offered to pay I feel I have wasted a lot of money. Feel very let down by all involved

Overall rating:

2 flames

Build Quality 2 flames (avg 3.5)
Quality of finish 2 flames (avg 3.6)
Value for money 2 flames (avg 3.1)
Ease of use 2 flames (avg 3.6)
Ease of lighting 2 flames (avg 3.8)
Firebox size 2 flames (avg 3.6)
How well does the airwash work 2 flames (avg 3.3)
Controllability 2 flames (avg 3.5)
Handle operation 2 flames (avg 3.3)
How likely are you to buy it again? 2 flames (avg 3.2)
What is your overall satisfaction? 1 flames (avg 3.2)