Disappointed
Patrick MacArthur 12 years ago
Bought the fire 15 months ago and used it since. It has provided us with great heat for this period but unfortunately the top plate is cracked. I have found out to my cost that the fire only has a one year guarantee so I have to pay for a new top plate plus fitting - cost £300. Oh how I wish I had bought a Morso like my other fire as it has a more realistic guarantee.
| Build Quality |
1.5 flames | (avg 3.9) |
| Quality of finish |
4.5 flames | (avg 4.1) |
| Value for money |
0.5 flames | (avg 4.1) |
| Ease of use |
4 flames | (avg 4.4) |
| Ease of lighting |
5 flames | (avg 4.5) |
| Firebox size |
4 flames | (avg 3.6) |
| How well does the airwash work |
4 flames | (avg 3.6) |
| Controllability |
4 flames | (avg 4.1) |
| Handle operation |
3 flames | (avg 3.6) |
| How likely are you to buy it again? |
0.5 flames | (avg 3.7) |
| What is your overall satisfaction? |
1 flames | (avg 3.8) |