Review of Firebelly FB2 stove
FB2
I bought an secondhand FB2 off eBay and spruced it up. The thing has come up like new.
When I came to fit it, being a modern design it has an internal collar, and also has a knock out section pressed into it. I couldn''t figure out the best way to install it and couldn''t find a fitters manual online. I chanced emailing the firebelly website asking for information on what to do and an manual for it. Thinking I would be directed to an approved fitter or charged for the manual as I was not the original owner. Well blow me down, Hayley replied an hour later at 7.30pm on a Saturday night explaining in detail that I had bought an older model, how to fit and what to do with the knockout pressed into the back. Seriously impressed. Love the stove and even being a lowly 2nd hand buyer with no incentive for firebelly to help, I am a seriously impressed customer. You have won future business from me as I want a doublesided burner in our next house and your (not even your!) customer service is amazing. Thanks- Be the first to comment
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