WhatStove?

Review of Firebelly FB2 stove

FB2

Ben Allenby 7 months ago

I bought an secondhand FB2 off eBay and spruced it up. The thing has come up like new.

When I came to fit it, being a modern design it has an internal collar, and also has a knock out section pressed into it.

I couldn''t figure out the best way to install it and couldn''t find a fitters manual online.

I chanced emailing the firebelly website asking for information on what to do and an manual for it. Thinking I would be directed to an approved fitter or charged for the manual as I was not the original owner.

Well blow me down, Hayley replied an hour later at 7.30pm on a Saturday night explaining in detail that I had bought an older model, how to fit and what to do with the knockout pressed into the back.

Seriously impressed.

Love the stove and even being a lowly 2nd hand buyer with no incentive for firebelly to help, I am a seriously impressed customer.

You have won future business from me as I want a doublesided burner in our next house and your (not even your!) customer service is amazing.

Thanks

Overall rating:

5 flames

Build Quality 5 flames (avg 3.9)
Quality of finish 5 flames (avg 3.8)
Value for money 5 flames (avg 3.2)
Ease of use 5 flames (avg 3.8)
Ease of lighting 5 flames (avg 4)
Firebox size 5 flames (avg 4.4)
How well does the airwash work 4 flames (avg 3.4)
Controllability 5 flames (avg 3.4)
Handle operation 4 flames (avg 3.9)
How likely are you to buy it again? 5 flames (avg 3.8)
What is your overall satisfaction? 5 flames (avg 3.7)