Review of Esse Ironheart cooking range

Disappointed with quality

Beverley Morris 6 years ago

Opted for the delux model as I wanted black as opposed to anthracite. I truly love my stove but am at a loss as to what to do about the poor quality of the enameled top. So baldy chipped and flaking - am going to have to replace the top completely.

I have been quoted in excess of £400 just to purchase, let alone refit! Also, will the same happen in another 4 years! So disappointed.

Stove expert replied: Enameling normally provides a hard surface that is hard wearing, if this has not been the case was this taken up under warranty in the two years that comes with this stove? The hard surface will chip if knocked though and this would then not be covered by warranty.

Overall rating:

3.5 flames

Build Quality 1 flames (avg 3.4)
Quality of finish 5 flames (avg 3.6)
Value for money 4 flames (avg 3.6)
Ease of use 4 flames (avg 3.8)
Ease of lighting 4 flames (avg 3.7)
Firebox size 5 flames (avg 4.3)
How well does the airwash work 3 flames (avg 3.5)
Controllability 3 flames (avg 3.6)
Handle operation 3 flames (avg 3.6)
How likely are you to buy it again? 3 flames (avg 3.5)
What is your overall satisfaction? 3 flames (avg 3.6)