Country Kiln 1 stove
Country Kiln 1
Most Recent Review
have never used coal btw) and I contacted country kiln via email to buy a replacement grate and asked for a price? Unfortunately for me , my request was dismissed out of hand with the reply - we don't have a grate for this mode and you can burn your wood on a bed of ash..... that's it! That was the reply. Suffice to say I could curse.... customer service..... merde!
Stove expert replied: Wood will burn best on a bed of ash but if there is a grate in a stove the ash can build up on it over time allowing woodburning conditions that are not quite as efficient as a designated wood stove but will still give good heat output.
Most Popular Review
there was no damage so I signed for the delivery. My stove installer could not install the stove for about two months because of his work load. However, he did install the stove but advised me not to use it as one of the internal metal plates was missing. I rang Country Kiln and after the third call I was informed they would send me the missing plate, but I will have to pay another amount of £15 to cover postage - what a farce, as it was their mistake in the first place. If you are reading this and are thinking of buying from Country Kiln - be aware, you might be missing something as well and it will cost you MORE money!!!!. 05.12.09
More reviews for Country Kiln 1 stove (page 1 of 2)
don't understand how to use the tool would be to choose an alternative fuel to heat your home! Brilliant little stove.
Stove expert replied: Good review. It can take some time to find out how to operate a stove and what fuel will give the best results. Practice makes perfect and providing the conditions are suitable a stove should perform wellt.
five years and in this time the grate melted at the back and bits fell off, so a big hole in the grate also the throat plate is badly warped and cracked and does not sit right so fire is not getting hot as all the heat escapes. Country kiln do not sell spares so fire is now useless. Was told by country kiln team it is cheaper to buy a new fire. Right buy fire have it installed that is not cheap. Not a very helpful team when something goes wrong. But very helpful when buying.
Stove expert replied: Spares should be available for a given period after a product is supplied, I am unsure why you have found that this is not the case with this stove. The amount of heat produced will lesson as the internal components are now not intact or allowing for the correct burning conditions as would have been the case when the stove was new. Disappointing comments on a stove that is not very old..
sold as a multi fuel stove the lady I spoke to last year (five years after buying the stove) advised me in very strong terms NOT to use Homefire Ovals which is one of the better smokeless fuels and in fact they did end up destroying the steel (yes really, steel) fire "brick" at the back, you can't buy these as I was told they would be approx Â£250 (only sold in the set of three) and was told "you might as well buy a new stove", the other bad design feature is the door hinges which are long brass rods which you cannot remove, you really should take the doors off to re rope the doors to do it properly. To say I feel upset is putting it mildly, you don't go buying a stove every six years with the descriptions on the web site of quality that were there when I bought it. A shame as when burning its cheery little face made you glow within. I shall now have to go the expense of buying and getting installed another (make)
Stove expert replied: Homefire Ovals are fine to use on a closed appliance, there are more than one Homefire products available and if it is the six sided nuggets that you have been using then these are for use on an open fire and should not be used in a closed appliance.
is the pin on the catch to open the door falls out and the grate is warped but I know this is my fault from burning coal over night and not emptying my ash tray when it needs to be emptied, also I have got a stove hoover which I think is a must as you can empty the ash pan when the fire is still burning
who also lives in a cold farmhouse.I can't seem to get the fires to keep a constant heat going, here is my system, ovoids and a few firefighters, with some kindling and a log on top.Top air wash open and bottom breather open full, usually by the time the kindling has gone and the log is well alight, the ovoids are cherry red and lovely. ( not heating the room at this point )I then pour some more ovoids on top and let them get going.Every half hour or so I chuck a log on and more ovoids if they're running down. The heat is usually great within an hour or so but I'm constantly feeding the fires, both rooms!Can someone explain to me like a 2 year old, how to get the best use from my fires please.I'm not sure what I'm supposed to be doing with the airflow top and bottom.Instruction on wood and ovoids would be great, also how can I get it to burn all night and is this safe?Many thanks
the bungalow. Took a while to familiarise with vents but they work well, either drawing fast or simmering. Okay not managed overnight burn but then I am burning fallen branches or interior (soft)wood. Prefer to cut any slightly green logs into orange sized nuggets arranged unevenly for good burning, or seasoned ones can be laid more flat. Window does soot a bit using wood that's a bit green and it rubs off with crumpled newspaper which then makes a good lighter. I'd buy another one.
Stove expert replied: Wood that has a moisture content of 20% or less should only be used to prevent problems in the flue system.
stove which this one replaced and probably cost £350 including shipping. the Stovax cost £1000.I burn mostly turf or wood and this stove does everything it is supposed to do. It stays lit all night, as the ashes are not removed before you go to bed.It heats our living room and kitchen It only goes out if we are away for a weekend. I am amazed to see negative comments about them. The glass can be purchased in most glass shops as I had to replace the one in my Stovax. I don't believe they are made in China as most of the Chinese stoves warp when they get too hot. This has never happened with mine. I have only used one box of fire lighters all year. The glass does blacken but I think this happens in all stoves once the draught is closed. I am completely satisfied with my stove.
Stove expert replied: Good feedback but do not agree with comments on Chinese stoves warping, the ones I know of have not!! Try to leave the airwash open a little and this should help to keep the glass clean especially if the wood has a moisture content of less than 20%.
close to or touching the glass. Nothing underneath and the ashpan was empty , so at a loss to know why the glass could not withstand the heat (£50 replacement) the company were unhelpful and more or less accused us of misusing the stove. Having looked on the Internet, this seems to be a common problem with Country kiln stoves. We used a reputable fitter to install the stove/plate and he immediately commented on the poor quality and finish of the product. Forgot to mention that the vents on the stove do not open/ shut easily, something we hadn't noticed until it was installed. We bought direct from the company on EBay without seeing the product first. Avoid at all costs and pay a little bit more for a stove you can find locally.
Stove expert replied: It is a good idea to investigate in depth what you are buying to avoid disappointment. Glass will not be covered by a warranty nor will any liners, so please read the small print!
for 3 years now and it performs as good as our previous Morso squirrel, old Villager,and Franco Belge cooker.we rate this as a brilliant little thing, I think the problems people have had are down to users,poor Hetas engineers,and retail shops who have a vested interest in knocking these stoves
Stove expert replied: How refreshing to have comments from a customer who speaks from experience of several ranges of stoves. Good honest feedback. Thanks.