Review of Charnwood Island I stove

Waste of money

3 years ago

I had this stove installed 1 week ago. Despite following the instructions on lighting and running the fire the room just does not get warm at all. I am using kiln dried wood and lots of if but the heat from the stove does not warm the room at all. I now have 2 fans on the stove which are supposed to circulate the air out into the room but these have made absolutely no improvement. I'm so disappointed, I've stopped using it as it feels like I've been gimmicked. I've told the installer and he has told me to go back and talk to the dealer where I bought the stove. If anyone has any suggestions that would be really helpful. I'm at the point where I want it removed and my money refunded such is the disappointment from this.

Stove expert replied: This model should be producing and average of 5kW and depending on the room size should make a noticeable difference. I would discuss this with the supplier but it is unclear who suggested this stove - supplier or installer. Was the chimney lined? How much space have you round the stove? Is the stove working hard and not producing heat or is it sluggish? Your installer should be able to do a flue test to check that it matches the requirements suggested by the manufacturer. Check the manual to ensure that you are operating the controls as suggested and perhaps get a stove thermometer. Persevere as I am sure there will be something that can be done to improve the performance.

Overall rating:

4 flames

Build Quality 5 flames (avg 4.6)
Quality of finish 2 flames (avg 4.6)
Value for money 5 flames (avg 4.2)
Ease of use 4 flames (avg 4.7)
Ease of lighting 4 flames (avg 4.6)
Firebox size 4 flames (avg 4.1)
How well does the airwash work 4 flames (avg 4.3)
Controllability 4 flames (avg 4.3)
Handle operation 3 flames (avg 4.6)
How likely are you to buy it again? 5 flames (avg 4.4)
What is your overall satisfaction? 5 flames (avg 4.3)