Review of Charnwood Country 16 b stove

Charnwood 16B Multifuel Ivory

2 years ago

The first stove had to be returned because of very poor paint finish

The second one was only slightly better, but after two years is going rusty where we wash down the paintwork

The company will not deal with you, all dealings have to be through dealer who are not responsible for poor quality or performance

Opening the doors is a nightmare and scratches the paint immediately you use it

Holes through the hinge where you can see the flames, always black glass

Stove expert replied: Manufacturers do not normally deal direct with the end user customer, the dealer are who you have the contract with so this is standard practise. It is not recommended to wash down stoves, when cool a soft brush should be all that is required.

Overall rating:

1 flames

Build Quality 1 flames (avg 3.8)
Quality of finish 1 flames (avg 4)
Value for money 1 flames (avg 3.6)
Ease of use 1 flames (avg 4)
Ease of lighting 1 flames (avg 4.3)
Firebox size 2 flames (avg 4.3)
How well does the airwash work 1 flames (avg 3.5)
Controllability 1 flames (avg 4.1)
Handle operation 1 flames (avg 3.8)
How likely are you to buy it again? 1 flames (avg 3.4)
What is your overall satisfaction? 1 flames (avg 3.6)