WhatStove?

Review of Charnwood c4 stove

Incomplete stove supplied with poor back up - disappointing

Christine Bradley 11 years ago

A number of the parts were missing from the stove and 3 months on the issues are still unresolved. Have dealt directly with the manufacturer - they were very unhelpful and unwilling to resolve the issue directly.

Stove expert replied: Manufacturers do not normally deal direct with customers as they use their suppliers to provide this service, the supplier is who you have your contract with and should get any missing parts for you.

Overall rating:

2.5 flames

Build Quality 2.5 flames (avg 3.8)
Quality of finish 2.5 flames (avg 4.2)
Value for money 2 flames (avg 4)
Ease of use 3.5 flames (avg 4.4)
Ease of lighting 2.5 flames (avg 4.1)
Firebox size 2.5 flames (avg 3.7)
How well does the airwash work 2.5 flames (avg 3.8)
Controllability 3 flames (avg 4.3)
Handle operation 1.5 flames (avg 4.3)
How likely are you to buy it again? 0.5 flames (avg 3.7)
What is your overall satisfaction? 2.5 flames (avg 3.9)