Review of Burley Hollywell 9105 stove

Burley Brampton Hollywell

3 years ago

Had one fitted some 18 months ago. Stove is ok but after just 2 months the rear fire tile cracked. Hadn't really used it as it was still autumn. Called Burley as I had had a major dispute with the installers (poor workmanship). Burley flatly refused to replace the broken tile claiming it was wear and tear. What was more difficult was to then source a part. Burley refused to supply me direct with a replacement part. Really got difficult as the local approved dealers were few and far between. Having recently attempted to acquire a second spare part (the upper gauze assembly that supposedly helps to encourage extra combustion) I find myself in the same situation. I went onto Burley website and again found it didn't work.

Stove expert replied: There are designated spares websites that you can use which supply many manufacturers spares if you google stove spares you will find options.

Overall rating:

3 flames

Build Quality 3 flames (avg 4.3)
Quality of finish 4 flames (avg 4.2)
Value for money 2 flames (avg 4.2)
Ease of use 4 flames (avg 4.4)
Ease of lighting 4 flames (avg 4.3)
Firebox size 4 flames (avg 4.3)
How well does the airwash work 3 flames (avg 3.8)
Controllability 3 flames (avg 4.1)
Handle operation 3 flames (avg 4.3)
How likely are you to buy it again? 2 flames (avg 3.9)
What is your overall satisfaction? 3 flames (avg 4)