Review of Burley Hollywell 9105 stove
Burley Brampton Hollywell
Had one fitted some 18 months ago. Stove is ok but after just 2 months the rear fire tile cracked. Hadn't really used it as it was still autumn. Called Burley as I had had a major dispute with the installers (poor workmanship). Burley flatly refused to replace the broken tile claiming it was wear and tear. What was more difficult was to then source a part. Burley refused to supply me direct with a replacement part. Really got difficult as the local approved dealers were few and far between. Having recently attempted to acquire a second spare part (the upper gauze assembly that supposedly helps to encourage extra combustion) I find myself in the same situation. I went onto Burley website and again found it didn't work.
Stove expert replied: There are designated spares websites that you can use which supply many manufacturers spares if you google stove spares you will find options.
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