WhatStove?

Review of Burley Hollywell 9105 stove

Great stove had some teething problems to start with

Andrew Peat 10 years ago

Like other reviewers here I spent many hours trawling the web to get as much info on stoves to make an informed decision on which stove to buy, settled on the Burley due to the good reviews and the efficiency, we also like the styling, very simple clean lines without looking too 'designer'

We actually had a full masonry chimney built for our stove using the latest pumice flues that are now available.

The installer wasn't impressed when he tried to light it, it just turned out that with a pumice flue it takes a while longer to get the flue heated to get a descent draw. Once we got the stove up and running the flame looks fantastic, however, I was a little underwhelmed by the control of the flame via the handle at the bottom, after many calls to Burley (I had to chase a callback 4 times and the engineer never called me back) this was a shame as I felt like they weren't bothered about me. (Steve) I ended up speaking to the MD who was great and told me to check that the top fireboard hadn't moved out of position, it had and now I couldn't be happier, it's very easy to light, we just leave the door ajar for 5-10 mins once the kindling is burning, once it's up to temp the whole firebox is full of beautiful swirling orange flame, we leave the lounge door open and it heats upstairs too.

Great product, shame about the poor after sales support!

PS. Older models came with a problematic wooden handle, Burley have resolved this and they come with a fixed handle.

Overall rating:

4.5 flames

Build Quality 4.5 flames (avg 4.3)
Quality of finish 5 flames (avg 4.2)
Value for money 4.5 flames (avg 4.2)
Ease of use 4.5 flames (avg 4.4)
Ease of lighting 4.5 flames (avg 4.3)
Firebox size 4.5 flames (avg 4.3)
How well does the airwash work 4.5 flames (avg 3.8)
Controllability 4 flames (avg 4.1)
Handle operation 5 flames (avg 4.3)
How likely are you to buy it again? 5 flames (avg 3.9)
What is your overall satisfaction? 4.5 flames (avg 4)