Review of Burley Debdale 9104

Problem glass

Richard Wills 5 years ago

This is it''s 3rd year of use .. the glass became cloudy in the first season of use . I've had wood burners for years . While it was still new I asked the manufacturer about this problem . They weren't interested and sent a generic email about how to use the stove ,etc . On the whole the fire is excellent for heat output and efficiency but the whole experience has been marred by the cloudy glass . After spending that much on a fire I will keep it going and maybe buy a new glass . I've never had a glass become acid etched , let alone this quickly .

Stove expert replied: Glass can be affected by the flue gases if you are not operating the stove effectively and it is shut down or a slumbering mode for prolonged periods, this gives a spiders web affect that gradually creeps across the glass. The cloudy appearance is caused by the stove being over-drawn and the glass surface becomes damaged, it does not affect the integrity and can continue to be used. Both of these are permanent changes that can't be wiped off. I would suggest getting a flue pipe thermostat that gives you the recommended working temperatures for your stove and should prevent this from happening again..

Overall rating:

3 flames

Build Quality 5 flames (avg 4.7)
Quality of finish 4 flames (avg 4.6)
Value for money 4 flames (avg 4.6)
Ease of use 3 flames (avg 4.2)
Ease of lighting 2 flames (avg 4.3)
Firebox size 3 flames (avg 3.7)
How well does the airwash work 1 flames (avg 3.9)
Controllability 2 flames (avg 4)
Handle operation 4 flames (avg 4.3)
How likely are you to buy it again? 1 flames (avg 4.3)
What is your overall satisfaction? 3 flames (avg 4.4)