WhatStove?

ACR Neo 3P

Overall Rating:

3 flames

based on 2 reviews    (View rating breakdown)
Technical Data
  • Height: 1040mm
  • Width: 490mm
  • Depth: 390mm

Add your review of this stove

Review Ratings Breakdown

Build Quality 3 flames
Quality of finish 3.5 flames
Value for money 1.5 flames
Ease of use 4 flames
Ease of lighting 4 flames
Firebox size 4 flames
How well does the airwash work 3.5 flames
Controllability 4 flames
Handle operation 3.5 flames
How likely are you to buy it again? 1 flames
What is your overall satisfaction? 1.5 flames

  • Surprise at break of glass after 2 months

    Robert Buttling 3 years ago

    Purchased this product and installed Dec 7th 2018. Minimal use due to mild weather. On Feb 14th 2019 side glass split whilst fire burning. I have assumed it was toughened / tempered glass
    that has been used which should withstand heat produced by stove. This should not have happened on a new product and should be included in the warranty but it appears I am responsible for paying for what is considered a consumable.

    Stove expert replied: It is very unusual for any manufacturer to cover glass in their warranty, it is classed as consumable. If you compare it to a car windscreen, they can fail at any time and this appears to have happened with your stove glass which is most unfortunate.Have you been in touch with your supplier as they may be able to negotiate some discount on a replacement for you? If not possible you may be able to claim from your house insurance.

    Overall rating:

    3 flames