Review of Villager Chelsea Solo

Glass comes loose

Lee Mercer 6 years ago

Although the stove burns well and was nice and warm, after a few days the front glass slipped down leaving a 1 cm gap at the top on one side, any time soon it will fall out and break if I dont fix it. Took the door back to the shop and they looked dumbly at it, gave me to clips and told me to slide it into place. i.e. couldn't care less as they had their money. I suggested he inform the manufacturer more blank stares. I see their are a few reports of the glass failing and in my view a fire whose glass is likely to fail is a somewhat hazardous. Look to an other manufacturer if I were you as I fail to see how this could have passed its safety testing.

Overall rating:

2.5 flames

Build Quality 1 flames (avg 3.6)
Quality of finish 2 flames (avg 3.9)
Value for money 1 flames (avg 3.9)
Ease of use 5 flames (avg 4.2)
Ease of lighting 5 flames (avg 4.4)
Firebox size 3 flames (avg 3.6)
How well does the airwash work 5 flames (avg 3.8)
Controllability 3 flames (avg 3.6)
Handle operation 1 flames (avg 3.1)
How likely are you to buy it again? 1 flames (avg 3.5)
What is your overall satisfaction? 1 flames (avg 3.7)