WhatStove?

Review of Vesta V4

Deeply disappointed and frustrated

SarahPayne Payne 3 months ago

Purchased our stove and this is the first season used. The door has fallen off and cannot use it in its present condition.

After a month of trying to contact Vesta to get this sorted unfortunately nothing has been done.

Have phoned and emailed on many occasions.Promises made by Vesta and broken. Design fault. No one seems to care or help us and currently looking at next steps to get this sorted out. To be continued......

Overall rating:

4 flames

Build Quality 5 flames (avg 5)
Quality of finish 3 flames (avg 4.3)
Value for money 5 flames (avg 4.8)
Ease of use 4 flames (avg 4.5)
Ease of lighting 4 flames (avg 4.3)
Firebox size 4 flames (avg 4.5)
How well does the airwash work 4 flames (avg 4.8)
Controllability 3 flames (avg 4.3)
Handle operation 2 flames (avg 3.5)
How likely are you to buy it again? 5 flames (avg 5)
What is your overall satisfaction? 5 flames (avg 5)