WhatStove?

Review of Stovax Brunel 2cb stove

Enamel - never again!

Kathryn Harris 4 years ago

We have now had 3 Stovax woodburners - our first a Stockton 6 steel stove is a fantastic can't-fault-it stove. However based on our satisfaction with the Stockton we installed a Brunel 1A finished in green enamel in another room and that's when the trouble started. Within 2 years the top had developed not just enamel cracks, but a central crack in the fabric of the stove. We contacted our installer who contacted Stovax, who came to inspect it and swiftly agreed to replace it - great! However the replacement (we upgraded to the 2cb) has now gone the same way and Stovax are responding very differently - they won't inspect it but have offered to send a replacement top casting which they say should be installed by the original installers, before they inspect it to see if the problem was caused by poor installation!!? Interestingly they have also claimed that this is not a problem they've seen before - but a quick internet search found this site with others reporting not dissimilar problems.

Stove expert replied: A great pity to have a similar problem with the second stove but good that a replacement part is being provided. It would be worth checking the installation complies with Stovax's requirements to eliminate further problems in the future.

Overall rating:

2.5 flames

Build Quality 1 flames (avg 3.6)
Quality of finish 1 flames (avg 3.4)
Value for money 1 flames (avg 2.7)
Ease of use 3 flames (avg 4.1)
Ease of lighting 3 flames (avg 4)
Firebox size 3 flames (avg 3.9)
How well does the airwash work 4 flames (avg 3.7)
Controllability 4 flames (avg 3.7)
Handle operation 3 flames (avg 3.7)
How likely are you to buy it again? 1 flames (avg 2.1)
What is your overall satisfaction? 1 flames (avg 2.6)